Customer Service Representative - Voice Accounts

Cognizant

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1 week ago

Customer Service Representative - Voice Accounts

2-4 Year(s)

20 - 35 Thousand p.m

Manila (Taguig)

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Job Description

Key Skills

Customer Service BPO industry BPO Hiring BPO Call center good communication skills

72 candidate(s) have already applied for this Job. Apply now

CSR – Rider Support Account

Be part of an exciting support team for a fast-paced delivery/rider platform!

Qualifications:

Completed at least 2 years in college (no back subjects)
At least 18 months of BPO experience (any voice account)
Excellent communication skills (clear, friendly, and professional English)
Willing to work onsite in BGC, Taguig City
Open to shifting schedules (including nights, weekends, and holidays)

What We Offer:

Salary: ₱28,000 – ₱36,000 basic per month
Attractive Joining Bonus: ₱30,000
HMO + other benefits upon regularization
Modern office facilities in the heart of BGC

2. CSR – KYC Account

Opportunity for candidates with banking/financial background!

Qualifications:

At least 6 months of BPO voice experience(Must have handled KYC, banking, or financial accounts)
Excellent communication skills (strong English fluency – verbal & comprehension)
Willing to work onsite in BGC, Taguig City
Open to shifting schedules

What We Offer:

Salary: ₱24,000 – ₱34,000 basic per month
HMO + other benefits upon regularization
Professional growth in a high-value financial account

Application Process

Initial Screening / Validation
Talkpush Exam (sent via email)
Virtual Interview

Virtual Interview Schedule:Monday to Friday | 10:00 AM – 6:00 PM

Virtual Room Link:https://ampersand.webex.com/meet/Cognizant.Tagroom01

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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