Customer Service - Telco CSR - Firstsource Taguig - 25K Package
Job Description
Key Skills
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Job Title: Customer Service - Telco CSR - Firstsource Taguig - 25K Package
Company: Firstsource
Work Location: Taguig - Onsite
Work Setup: Onsite - Shifting Schedule
Industry: BPO / Telco
Employment Type: Full-Time
Salary: Up to PHP 25,000 Package
Overview:
Exciting opportunity for Telco Account at Firstsource Taguig! No prior Telco experience needed, TSR background is a plus. Secure a 25K package through our convenient virtual hiring process.
Job Details:
Role: Telco Customer Service Representative
Location: Taguig - Onsite
Salary: Up to PHP 25,000 Package
Work Setup: Onsite - Shifting Schedule
Hiring Process: Virtual Interview Process - Apply from home
Why Join Us:
- Competitive salary package of PHP 25,000
- HMO and comprehensive benefits
- Paid training program
- Clear career growth path
- Virtual interview process - Apply from home
Responsibilities:
- Handle telco-related customer inquiries and concerns
- Provide excellent customer service and support
- Assist with account and service-related issues
- Ensure customer satisfaction and timely resolution
- Meet performance and quality metrics
Qualifications:
- Education: At least Senior High School Graduate
- Experience: Telco / TSR experience is an advantage but not required
- Communication: Good English communication skills
- Work Setup: Must be willing to work onsite in Taguig
- Schedule: Amenable to shifting schedule
Recruitment Process - 100% Virtual:
- Step 1: Initial Interview
- Step 2: Online Assessment
- Step 3: Final Interview
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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