(179224) Team Leader - UK Financial Collections | Onsite Quezon City
948 Views
1 week ago
Experience
2–4 Year(s)
₱
Salary
Confidential
Location
Manila (Diliman quezon city, Fairview Quezon City, Ortigas)
94 candidate(s) already applied
Job Description
Qualifications:
• Bachelor's Degree
• Minimum of 2 years work experience collection operations and Team Handling Exposure to UK/US/AU Banking / Collections
• Sound Knowledge about banking domain and understanding of the process and bucket flows
• Experience in collections team management and familiar with the data and reports pertaining to collections
• Understanding of banking terminologies, guidelines and laws.
• Excellent oral and written communication and listening skills
• Not a job hopper
Key Skills
5 Skills
Customer Service
bpo
General customer service
Bachelor degree
NUMERICAL SKILLS
Role Specifications
Role
Team Leader
Timings
UK Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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