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Account specialist (customer service)

Gratitude Inc
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1 month ago

Account specialist (customer service)

0-2 Year(s)
Manila (Pasay City)
Manila (Pasay City)

Job Description

Key Skills

Customer Service Communication Skills

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Financial Account Specialist

‎We Are Hiring: Financial Account Specialist


‎Qualifications:


‎Completed 2nd year college or Senior High School graduate

‎At least 1–2 years of international voice BPO experience


‎Must have experience handling any of the following:


‎Banking and Financial accounts

‎Home Loan Servicing or Applications

‎Fraud or KYC processes

‎Strong communication and customer service skills


‎Willing to work onsite and on a night shift schedule



‎Work Setup: Onsite

‎Shift Schedule: Night Shift


‎Application Process:


‎Pre-Screening Link (to be provided by POC) → Virtual Process








‎---





‎Travel Account Specialist


‎We Are Hiring: Travel Account Specialist


‎Qualifications

‎Open to candidates from any educational background


‎At least 1 year of Travel account experience in a BPO setting



‎Familiar with international travel regulations, travel insurance, and loyalty programs

‎Excellent communication and customer service skills



‎Willing to work onsite and on a night shift schedule



‎Work Setup: Onsite


‎Shift Schedule: Night Shift

‎Application Process:


‎Pre-Screening Link (to be provided by POC) → Virtual Process









Role

Customer Service Executive

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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Afrikulture Simmie

Recruiter - Gratitude Inc

NA, nigeria

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