Accounts Receivable - Billing Analyst

Gratitude Inc

766 Views

3 months ago

Accounts Receivable - Billing Analyst

2-4 Year(s)

20 - 25 Thousand p.m

Manila (Pasay City, Taguig)

Job Description

Key Skills

Oracle BPO industry Problem-Solving Skills

1 candidate(s) have already applied for this Job. Apply now

An AR Billing Analyst will support the client’s customers to identify and resolve billing issues, reconcile accounts, and perform manual transaction data entries. A successful individual in this role will be self-motivated—someone who can recognize how processes can improve and effectively implement positive changes. The ideal candidate must also be able to build strong cross-functional relationships and demonstrate exceptional organizational skills and attention to detail.

This role will require for the successful candidate to:

• Partner with stakeholders to ensure participating customers realize intended benefits. An effective candidate will be a creative problem solver, committed to the team, and able to work around obstacles. The analyst will support customer inquiries and contribute toward immediate resolution as well as longer-term solutions

• Support monthly billing processes between multiple internal teams by auditing billing data, providing data management and data entries

• Understand the client’s billing processes to provide guidance to internal stakeholders, identify defects and drive resolution.

• Proactively identify and implement operational improvements, enhancements, and system

customizations that meet business requirements.

• Actively seek solutions to business/customer needs and suggest innovative solutions on behalf of the customer experience

• Support recurring and ad hoc reporting for various internal/external stakeholders

• Escalating when appropriate to direct manager and/or senior leaders

Qualifications:

• Graduate of a Bachelor’s Degree.

• Prior experience of at least 2 years in Accounts Receivable or Finance & Accounting role as an

Analyst or worked in a BPO industry catering to customer needs is required.

• Excellent verbal and written communication skills, with a strong customer service focus

• Detail oriented and with problem solving skills

• Experience with Netsuite and/or Oracle a plus.

• Should be amenable to attend for online interviews

Role

Analyst

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Banking / Financial Services

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Yahaya Muktar

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

20 - 25 Thousand p.m

Manila, Philippines

Details