Accounts Receivable Specialist (Logistics – Voice)

Location: IT Park, Cebu City, Philippines

Work Setup: 100% Onsite
Experience: 1–2 Years
Salary Package: PHP 20,610 (negotiable based on relevant experience and candidate qualifications)
Shift: Australian Time Zone (5:00 AM or 6:00 AM start)

Job Description:

We are looking for an Accounts Receivable Specialist to support customer service and accounts-related operations for an Australian logistics account. The ideal candidate should have experience in Accounts Receivable, Procurement, Logistics, or a related field, along with hands-on experience using ERP or SAP applications. The role involves customer communication, order tracking, query resolution, and shop order monitoring.

Key Responsibilities:

• Handle customer communications and respond to inquiries professionally.

• Track orders and provide timely updates to customers.

• Resolve customer queries and coordinate with relevant teams.

• Monitor and follow up on shop orders to ensure timely processing.

• Support Accounts Receivable, procurement, and logistics-related activities.

• Use ERP or SAP applications to manage and track relevant transactions.

• Maintain accurate records and provide quality customer service.

Required Skills and Qualifications:

• College graduate in any discipline; Accounting or Business Management is preferred.

• 1–2 years of relevant experience in Accounts Receivable, Procurement, Logistics, or a similar field.

• Candidates with BPO experience must have worked in a voice account.

• Candidates from non-BPO backgrounds may have voice or non-voice experience.

• Hands-on experience with ERP or SAP applications.

• Proficiency in Microsoft Excel.

• Excellent verbal communication skills, with English proficiency close to Standard American English.

• Experience in a logistics or freight forwarding company is preferred.

Work Requirements:

• Must be willing to work 100% onsite at IT Park, Cebu City.

• Must be available to work an Australian time-zone shift starting at 5:00 AM or 6:00 AM.

• Must be available to join on or before November 6, 2026.

Recruitment Process:

1. Initial Interview

2. SVAR Assessment

3. L2 Interview – MS Teams

4. L3 Interview – MS Teams

Pre-Screening Questions:

• What is your highest educational qualification?

• How many years of experience do you have in Accounts Receivable, Procurement, Logistics, or a similar field?

• How many years of BPO voice-account experience do you have?

• Do you have hands-on experience with ERP or SAP applications?

• What was your last drawn salary?

• What is your expected salary?

• Are you willing to work 100% onsite in Cebu City on an Australian time-zone shift?

• Can you join on or before November 6, 2026?