Accounts Receivable Specialist – Voice

Job Title: Accounts Receivable Specialist – Voice

Vertical: Logistics – Australian Account

Work Setup: 100% Onsite – IT Park, Cebu City

Work Shift: Australian Time Zone (5:00 AM or 6:00 AM shift)

Start Date: ASAP

Headcount: 4

QUALIFICATIONS

- College graduate of any course (preferably Accounting or Business Management).

- At least 1–2 years of relevant experience in the BPO or non-BPO industry.

- For candidates with BPO experience, must have experience in a voice account. For non-BPO candidates, both voice and non-voice experience are accepted.

- Hands-on experience using SAP applications.

- Proficient in Microsoft Excel.

- Excellent verbal communication skills, with proficiency close to Standard American English.

- Candidates with experience in Accounts Receivable or Procurement are preferred, particularly those who have worked in a Logistics or Forwarding company.

ROLES AND RESPONSIBILITIES

- Handle customer communication, order tracking, query resolution, E-shop order monitoring, and sales order updates using basic MS Excel skills.

- Use SAP applications to support logistics operations, including order processing, shipment tracking, inventory management, and sales order updates.