Accounts Receivable Specialist – Voice
Job Description
Job Title: Accounts Receivable Specialist – Voice
Vertical:Logistics – Australian Account
**Work Setup:** 100% Onsite – IT Park, Cebu City\
**Work Shift:** Australian Time Zone (5:00 AM or 6:00 AM shift)
**Salary Package:** ₱20,610 (Open for negotiation depending on the candidate's caliber and years of relevant experience)
**Start Date:** ASAP
Qualifications
- College graduate of any course (preferably Accounting or Business Management).
- At least 1–2 years of relevant experience in the BPO or non-BPO industry.
- For candidates with BPO experience, experience must be in a voice account. For non-BPO candidates, both voice and non-voice experience are acceptable.
- Hands-on experience in using SAP applications.
- Proficient in Microsoft Excel.
- Excellent verbal communication skills, with proficiency close to Standard American English.
- Candidates with experience in any of the following are preferred:
- Accounts Receivable
- Procurement
- Logistics or Forwarding companies
### Roles and Responsibilities
- Handle customer communication, order tracking, query resolution, E-shop order monitoring, and sales order updates, with basic MS Excel skills.
- Use SAP applications to support logistics operations, including order processing, shipment tracking, inventory management, and sales order updates.
### Recruitment Process
1. Initial Interview
2. SVAR
3. L2 Interview – MS Teams
4. L3 Interview – MS Teams
Key Skills
4 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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