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GRATITUDE INC
APAC · AFRICA · U.S.A

(ACTIVE) AI Operations Analyst | Onsite in QC (SD: Nov 10th)

53 Views 3 days ago
Experience 2–5 Year(s)
₱
Salary Confidential
Location Manila (Cubao Quezon City)
13 candidate(s) already applied

Job Description

AI Operations Analyst

Location: Quezon City, Philippines
Work Setup: Onsite
Salary: Open Budget
Shift: Shifting / Night Shift
Start Date: November 10, 2026

Job Summary

We are looking for AI Operations Analysts with a strong background in recruitment operations and hands-on experience using AI tools such as Microsoft Copilot, ChatGPT, Google Gemini, or similar platforms. The ideal candidates will have a solid understanding of recruitment processes, operational workflows, and SOPs, along with the ability to make sound judgment-based decisions and manage multiple workstreams efficiently.

Key Responsibilities

  • Support recruitment operations, talent acquisition activities, and AI-powered recruitment workflows.

  • Utilize AI tools such as Copilot, ChatGPT, and Gemini to improve recruitment processes and operational efficiency.

  • Follow established recruitment SOPs, workflows, and quality standards.

  • Manage multiple workstreams while ensuring accuracy, consistency, and timely completion of tasks.

  • Review recruitment-related information and make judgment-based decisions in accordance with established guidelines.

  • Work with recruitment CRM platforms and recruiting technology tools to support operational activities.

  • Maintain clear written communication and ensure attention to detail in all assigned tasks.

  • Identify opportunities to improve recruitment workflows through AI-enabled solutions.

Qualifications

  • Completed at least two years of college with no back subjects.

  • 2–5 years of experience in Recruitment Operations, Talent Acquisition Operations, Recruiting Technology, Recruitment CRM platforms, or AI-powered recruitment workflows.

  • Strong understanding of recruitment processes, SOPs, and operational workflows.

  • Hands-on proficiency with AI tools such as Microsoft Copilot, ChatGPT, Google Gemini, or similar platforms.

  • Experience managing multiple workstreams and making judgment-based decisions.

  • Strong written communication skills and excellent attention to detail.

  • Willingness to work full-time onsite in Quezon City on a shifting or night-shift schedule.

Recruitment Process

  1. Agency Portal Validation

  2. Pre-screening Form

  3. Talkpush Examination

  4. Virtual or Walk-in Interview for HRI

  5. Operations Interview

  6. Job Offer

Screening Interview Questions

  1. What is your highest educational attainment?

  2. How many years of experience do you have in Recruitment Operations, Talent Acquisition Operations, Recruiting Technology, Recruitment CRM platforms, or AI-powered recruitment workflows?

  3. On a scale of 1 to 10, how would you rate your proficiency with AI tools such as Copilot, ChatGPT, Gemini, or similar platforms?

  4. What was your last drawn salary?

  5. What is your expected salary?

  6. Are you amenable to working onsite in Quezon City on a shifting schedule, including night shifts?

  7. Are you available to start on November 10, 2026?

Important: Candidates should have relevant recruitment experience and practical knowledge of AI tools.

Key Skills

11 Skills
Artificial Intelligence (AI) Automation Data Analysis Microsoft Office Talent Acquisition Operations Management Process Improvement machine learning Verbal & Written Communications AI tools Generative AI

Role Specifications

Role
Generalist HR
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
Human Resources

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Toukeerahmed Attar
Recruiter - Gratitude Inc
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