Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

(ACTIVE) IT Business Analyst - US Healthcare | Hybrid

10 Views 8 hours ago
Experience 5–6 Year(s)
₱
Salary ₱ 52 – 73K p.m
Location Davao (Davao del Sur, Davao del Norte, Davao Oriental)
Be the first to apply for this job

Job Description

Qualifications:


Required:

• Graduate or Master’s Degree with 5 years in Information Technology, Computer science Engineering with at least 2+ years in US healthcare (CPO/BPO, payer, provider, or health tech).

• Experience working on IT, digital transformation, or business process improvement projects.

• Experience in Agile and Waterfall methodologies.

• Exposure to cross-functional and stakeholder management activities.

• Excellent storytelling and presentation skills; ability to engage clients, executives, and technical audiences.


Preferred:


• PMP, PRINCE2, Agile / Scrum Certifications, ITIL and Lean Six Sigma.

• Familiarity with productizing AI/ML and agentic systems in healthcare operations.

• Data analytics and reporting experience.

• Change management exposure.

• Process automation experience.


Recruitment Process:


• Validation

• Zwayam profile creation

• HR Interview

• Hiring Manager Interview

• Onboarding



Key Skills

6 Skills
Computer science US Healthcare Process Improvement experience in BPO Setup Process Improvement experience in BPO Setup is required IT Business Analyst IT/Digital Transformation

Role Specifications

Role
Business/EDP Analyst
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service

Similar Jobs

View all
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Deborah Shofolabo
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, nigeria
Network 0+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

Search more jobs by Gratitude Inc