Active PHRN Needed - Case Appeals - Non-Voice - Hybrid
Job Description
Active PHRN Needed - Case Appeals - Pure Back-Office Non-Voice - Hybrid - 7 Openings
Company: Confidential
Location: Hybrid - Training Onsite, Production 2x Onsite per Week
Industry: Healthcare / Nursing / Non-Voice Back-Office
Salary: Up to Php 47,000 incl. Allowance
Setup: Full-Time - Night Shift - 7 Openings
We are looking for 7 Licensed Registered Nurses for a Grievance and Case Appeals non-voice, back-office healthcare account. Perfect for PHRNs with grievance experience who want a pure non-voice role with hybrid setup!
*Job Responsibilities:*
- Handle grievance and case appeals for healthcare members
- Review and process cases based on guidelines and compliance standards
- Ensure accurate documentation and compliance for all cases
- Work in a back-office, non-voice environment and meet quality targets
*Qualifications:*
- PHRN with active license required
- At least 1 year of experience in grievance and case appeals
- Back-office / non-voice experience is preferred
- Willing to work night shift and attend full onsite training
- Stable work history - Frequent job hoppers with less than 1 year tenure will not be considered
*Benefits & Setup:*
- Up to Php 47,000 salary including license allowance
- Pure back-office / Non-voice role - No calls
- Training full onsite, then hybrid with 2x a week onsite during production
- 7 vacancies open - Target start date Oct 13, 2026
Key Skills
5 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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