Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Active PHRN Needed - Case Appeals - Non-Voice - Hybrid

285 Views 2 weeks ago
Experience 1–9 Year(s)
₱
Salary ₱ 40 – 47K p.m
Location NA
7 candidate(s) already applied

Job Description

Active PHRN Needed - Case Appeals - Pure Back-Office Non-Voice - Hybrid - 7 Openings


Company: Confidential

Location: Hybrid - Training Onsite, Production 2x Onsite per Week

Industry: Healthcare / Nursing / Non-Voice Back-Office

Salary: Up to Php 47,000 incl. Allowance

Setup: Full-Time - Night Shift - 7 Openings


We are looking for 7 Licensed Registered Nurses for a Grievance and Case Appeals non-voice, back-office healthcare account. Perfect for PHRNs with grievance experience who want a pure non-voice role with hybrid setup!


*Job Responsibilities:*

- Handle grievance and case appeals for healthcare members

- Review and process cases based on guidelines and compliance standards

- Ensure accurate documentation and compliance for all cases

- Work in a back-office, non-voice environment and meet quality targets


*Qualifications:*

- PHRN with active license required

- At least 1 year of experience in grievance and case appeals

- Back-office / non-voice experience is preferred

- Willing to work night shift and attend full onsite training

- Stable work history - Frequent job hoppers with less than 1 year tenure will not be considered


*Benefits & Setup:*

- Up to Php 47,000 salary including license allowance

- Pure back-office / Non-voice role - No calls

- Training full onsite, then hybrid with 2x a week onsite during production

- 7 vacancies open - Target start date Oct 13, 2026

Key Skills

5 Skills
International Call Centre PHRN Grievances Support Experience active PHRN License Case Appeals experience

Role Specifications

Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

Similar Jobs

View all
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, kenya
Network 6+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

Search more jobs by Gratitude Inc