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GRATITUDE INC
APAC · AFRICA · U.S.A

(ACTIVE) PHRN - Non Voice | Onsite in QC

239 Views 3 weeks ago
Experience 1–5 Year(s)
₱
Salary Confidential
Location Manila (Eastwood quezon city)
49 candidate(s) already applied

Job Description





PHRN CLINICAL ANALYST – NON-VOICE | QUEZON CITY

Location: Quezon City, Metro Manila
Work Setup: Onsite
Schedule: Shifting

Target Start Date: November 9, 2026

Job Summary

We are hiring PHRNs for a Non-Voice Clinical Analyst role supporting healthcare operations in Quezon City. The position is ideal for Philippine Registered Nurses with hands-on bedside, hospital or clinical experience who are looking to transition into a non-voice healthcare/BPO environment.

Key Responsibilities

• Review and analyze clinical and healthcare-related information accurately.
• Apply clinical knowledge and nursing guidelines while handling assigned cases and documentation.
• Ensure accuracy, completeness and compliance with established healthcare processes.
• Review medical records and relevant clinical information as required by the process.
• Maintain accurate documentation and follow client-specific procedures and quality standards.
• Meet productivity, quality, accuracy and turnaround-time targets.
• Escalate complex or clinically sensitive cases according to established guidelines.
• Maintain confidentiality of patient and healthcare information.
• Participate in training, assessments and process updates.
• Work effectively in a shifting onsite environment.

Qualifications

• Must be a Philippine Registered Nurse (PHRN) with an active PRC license valid for at least 6 months from the date of application.
• Minimum 1 year of bedside, hospital or clinical experience as a Staff Nurse.
• Clinical experience must be actual work experience and not obtained through internship or training.
• Valid Certificate of Employment (COE) from recent employer is required.
• Must not be a former or current employee of the client.
• Strong written and verbal communication skills.
• Good clinical judgment, attention to detail and documentation skills.
• Willing to work onsite in Quezon City on a shifting schedule.
• Available to start on or before November 9, 2026 is preferred.

Compensation & Benefits

• PHP 30,000 basic salary + PHP 1,000 flex fund allowance
• PHP 31,000 total package
• 20% night differential
• HMO coverage from Day 1
• Performance incentives*
• 14th-month pay
• PHP 300 monthly rice allowance upon regularization
• Referral bonus

Recruitment Process

• Online interviews
• Onsite assessment
• Onsite assessment schedule: Monday to Friday, 11:00 AM to 5:00 PM

Work Location

G/F Giga Tower, E. Rodriguez Jr. Ave., Brgy. Ugong Norte, Quezon City, Metro Manila 1110

Important Application Requirement

Candidates must include their middle initial or complete middle name and present/current house address in their CV.

Screening Details Required

• PHRN/PRC license validity date
• Years of bedside/hospital/clinical experience as a Staff Nurse
• Confirmation of valid Certificate of Employment
• Current location
• Willingness to work onsite in Quezon City on a shifting schedule
• Last drawn salary
• Expected salary
• Notice period / availability to start on or before November 9, 2026


Key Skills

12 Skills
Clinical research Documentation Nursing medical coding PH - Registered Nurse medical record system non voice campaign Hospital experience Patient Care Direct Patient Care Experience in Healthcare BPO industry and knowledge of healthcare vertical Supervisory in clinical operations

Role Specifications

Role
Clinical Coding Analyst
Timings
Rotational Shifts (Permanent)
Industry
Medical / Healthcare / Hospital
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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