(ACTIVE) USRN Team Leader_TWFH | Non-Voice
Job Description
Job title: USRN Team Leader (Non-Voice)
Account/s: El Paso & Hartford Account
Work setup: Temporary WFH
Work schedule: Shifting
Location: All locations in the Philippines (BGC Taguig, Cebu, Davao and Clark, Pampanga)
Qualifications:
• At least 2-3 years of BPO/CPO Utilization Management experience.
• At least 1 year of people-manager/ relevant experience.
• Active USRN (any mainland license)
Recruitment Process:
• Validation
• Talkpush profile creation
• HR Interview
• Hiring Manager Interview
• Onboarding
Key Skills
7 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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