AI Operations Analyst
Job Description
Location: Quezon City, Philippines
Work Setup: Full-Time Onsite
Experience: 2–5 Years
Shift: Shifting / Night Shift
Job Description:
We are looking for an AI Operations Analyst with a strong background in Recruitment Operations, Talent Acquisition, and AI-powered recruitment workflows. The ideal candidate will have hands-on experience using AI tools such as ChatGPT, Microsoft Copilot, Gemini, or similar platforms to support recruitment processes, improve operational efficiency, and manage multiple workstreams accurately.
Key Responsibilities:
Support recruitment operations and talent acquisition workflows using AI-powered tools and technologies.
Manage recruitment processes, SOPs, and operational workflows efficiently.
Use AI tools such as ChatGPT, Copilot, and Gemini to improve productivity and streamline recruitment activities.
Work with recruitment CRM platforms and recruiting technology systems.
Manage multiple workstreams and make sound, judgment-based decisions.
Review recruitment data and workflow outputs for accuracy and completeness.
Identify process gaps and recommend improvements to recruitment operations.
Maintain strong written communication, documentation, and attention to detail.
Follow established procedures and meet operational quality and productivity targets.
Required Skills and Qualifications:
Completed at least two years of college with no back subjects.
2–5 years of experience in Recruitment Operations, Talent Acquisition Operations, Recruiting Technology, Recruitment CRM platforms, or AI-powered recruitment workflows.
Strong understanding of recruitment processes, SOPs, and workflows.
Hands-on experience with AI tools such as ChatGPT, Microsoft Copilot, Gemini, or similar platforms.
Ability to manage multiple workstreams and make judgment-based decisions.
Strong written communication skills and attention to detail.
Willingness to work full-time onsite in Quezon City on a shifting or night schedule.
Recruitment Process:
Validation through the Agency Portal
Pre-screening Form
Talkpush Exam
HR Interview (Virtual or Walk-in)
Operations Interview
Job Offer
Pre-Screening Questions:
What is your highest educational qualification?
How many years of experience do you have in Recruitment Operations, Talent Acquisition Operations, Recruiting Technology, Recruitment CRM platforms, or AI-powered recruitment workflows?
On a scale of 1–10, how would you rate your proficiency with AI tools such as ChatGPT, Copilot, and Gemini?
What was your last drawn salary?
What is your expected salary?
Are you willing to work onsite in Quezon City on a shifting schedule?
Can you join on November 10, 2026?
Key Skills
7 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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