Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

AI Operations Analyst

27 Views 1 day ago
Experience 2–5 Year(s)
₱
Salary Confidential
Location Quezon Calabarzon
5 candidate(s) already applied

Job Description

Location: Quezon City, Philippines

Work Setup: Full-Time Onsite
Experience: 2–5 Years
Shift: Shifting / Night Shift

Job Description:

We are looking for an AI Operations Analyst with a strong background in Recruitment Operations, Talent Acquisition, and AI-powered recruitment workflows. The ideal candidate will have hands-on experience using AI tools such as ChatGPT, Microsoft Copilot, Gemini, or similar platforms to support recruitment processes, improve operational efficiency, and manage multiple workstreams accurately.

Key Responsibilities:

  • Support recruitment operations and talent acquisition workflows using AI-powered tools and technologies.

  • Manage recruitment processes, SOPs, and operational workflows efficiently.

  • Use AI tools such as ChatGPT, Copilot, and Gemini to improve productivity and streamline recruitment activities.

  • Work with recruitment CRM platforms and recruiting technology systems.

  • Manage multiple workstreams and make sound, judgment-based decisions.

  • Review recruitment data and workflow outputs for accuracy and completeness.

  • Identify process gaps and recommend improvements to recruitment operations.

  • Maintain strong written communication, documentation, and attention to detail.

  • Follow established procedures and meet operational quality and productivity targets.

Required Skills and Qualifications:

  • Completed at least two years of college with no back subjects.

  • 2–5 years of experience in Recruitment Operations, Talent Acquisition Operations, Recruiting Technology, Recruitment CRM platforms, or AI-powered recruitment workflows.

  • Strong understanding of recruitment processes, SOPs, and workflows.

  • Hands-on experience with AI tools such as ChatGPT, Microsoft Copilot, Gemini, or similar platforms.

  • Ability to manage multiple workstreams and make judgment-based decisions.

  • Strong written communication skills and attention to detail.

  • Willingness to work full-time onsite in Quezon City on a shifting or night schedule.

Recruitment Process:

  1. Validation through the Agency Portal

  2. Pre-screening Form

  3. Talkpush Exam

  4. HR Interview (Virtual or Walk-in)

  5. Operations Interview

  6. Job Offer

Pre-Screening Questions:

  • What is your highest educational qualification?

  • How many years of experience do you have in Recruitment Operations, Talent Acquisition Operations, Recruiting Technology, Recruitment CRM platforms, or AI-powered recruitment workflows?

  • On a scale of 1–10, how would you rate your proficiency with AI tools such as ChatGPT, Copilot, and Gemini?

  • What was your last drawn salary?

  • What is your expected salary?

  • Are you willing to work onsite in Quezon City on a shifting schedule?

  • Can you join on November 10, 2026?

Key Skills

7 Skills
Artificial Intelligence (AI) Data Analysis Management Talent Acquisition Process Improvement AI tools Process documentation & SOPs

Role Specifications

Role
Business/EDP Analyst
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Zaid Mulla
Recruiter - Gratitude Inc
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