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GRATITUDE INC
APAC · AFRICA · U.S.A

AML Transaction Monitoring Training Manager - Capability Development

234 Views 1 week ago
Experience 7–10 Year(s)
₱
Salary Confidential
Location NA
1 candidate(s) already applied

Job Description

AML Transaction Monitoring Training Manager - Capability Development - Taguig


Location: Taguig - Onsite

Work Setup: Onsite

Work Shift: Night Shift, Weekends Off

Salary: Confidential


About the Role:

We are hiring a Capability Development Manager / Training Manager for AML and Transaction Monitoring. This role will coordinate and oversee internal and external training operations for global clients and manage relationships with business stakeholders, CD team, and clients across various projects.


Job Details:

Role: AML Training Manager - Transaction Monitoring - Capability Development Manager

Location: Taguig - Onsite

Work Setup: Onsite

Work Shift: Night Shift, Weekends Off

Salary: Confidential - To be discussed during job offer


Whats in it for you:

Leadership role as Training Associate Manager for AML and Transaction Monitoring

Onsite setup in Taguig with weekends off

Night shift schedule

Opportunity to lead training operations for global clients


Your Role:

Lead the training team at the client location or assigned location

Establish framework for coaching, training, mentoring and gaining domain expertise on client-specific processes and products

Ensure facilitation, technical, domain and compliance skills of trainers are up to date

Manage day-to-day training operations, administration, and reporting (daily, weekly, monthly)

Lead and drive weekly, monthly and quarterly business reviews for training

Handle knowledge capture and transfer and ensure calibration and uniformity across clients and projects

Assess training needs in consultation with departmental heads

Produce plans to meet training and development needs, manage delivery and measurement

Monitor, measure and report on employees training achievements

Interact with training vendors, clients and stakeholders

Support Operations team in improving performance on customer service, team motivation and teamwork

Ensure training content and talent framework is set for new businesses

Support Mobilization Leads and Solution Architects as needed


Who were looking for:

7 to 8 years of relevant experience in Training and Development

5 years of supervisory experience

With experience in Training and Development focused on Regulatory Compliance - AML or Transaction Monitoring

Advanced analytical skills in assessing concepts and alternatives

Amenable to onsite setup in Taguig and night shift, weekends off


Key Skills

4 Skills
Training and Development Supervisory Experience Anti Money Laundering (AML) Transaction Monitoring

Role Specifications

Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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