AML Transaction Monitoring Training Manager - Capability Development
Gratitude IncAML Transaction Monitoring Training Manager - Capability Development
Job Description
Key Skills
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AML Transaction Monitoring Training Manager - Capability Development - Taguig
Location: Taguig - Onsite
Work Setup: Onsite
Work Shift: Night Shift, Weekends Off
Salary: Confidential
About the Role:
We are hiring a Capability Development Manager / Training Manager for AML and Transaction Monitoring. This role will coordinate and oversee internal and external training operations for global clients and manage relationships with business stakeholders, CD team, and clients across various projects.
Job Details:
Role: AML Training Manager - Transaction Monitoring - Capability Development Manager
Location: Taguig - Onsite
Work Setup: Onsite
Work Shift: Night Shift, Weekends Off
Salary: Confidential - To be discussed during job offer
Whats in it for you:
Leadership role as Training Associate Manager for AML and Transaction Monitoring
Onsite setup in Taguig with weekends off
Night shift schedule
Opportunity to lead training operations for global clients
Your Role:
Lead the training team at the client location or assigned location
Establish framework for coaching, training, mentoring and gaining domain expertise on client-specific processes and products
Ensure facilitation, technical, domain and compliance skills of trainers are up to date
Manage day-to-day training operations, administration, and reporting (daily, weekly, monthly)
Lead and drive weekly, monthly and quarterly business reviews for training
Handle knowledge capture and transfer and ensure calibration and uniformity across clients and projects
Assess training needs in consultation with departmental heads
Produce plans to meet training and development needs, manage delivery and measurement
Monitor, measure and report on employees training achievements
Interact with training vendors, clients and stakeholders
Support Operations team in improving performance on customer service, team motivation and teamwork
Ensure training content and talent framework is set for new businesses
Support Mobilization Leads and Solution Architects as needed
Who were looking for:
7 to 8 years of relevant experience in Training and Development
5 years of supervisory experience
With experience in Training and Development focused on Regulatory Compliance - AML or Transaction Monitoring
Advanced analytical skills in assessing concepts and alternatives
Amenable to onsite setup in Taguig and night shift, weekends off
Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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