Analyst (APPLICATION ENGINEERS) (Hybrid Analyst role (Business + IT)
Gratitude IncAnalyst (APPLICATION ENGINEERS) (Hybrid Analyst role (Business + IT)
Job Description
Key Skills
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Job Title: Analyst (APPLICATION ENGINEERS) (Hybrid Analyst role (Business + IT)
Work Setup: Hybrid in Makati City
Work Shift: Day shift (8 AM - 5 PM)
Salary: 100,000 to 108,000
Relevant years of experience: 5–7 years
Headcount: 3
Position Description
The Analyst acts as a strategic liaison between business objectives and technology solutions, ensuring that processes, systems, and stakeholder needs are aligned to deliver measurable value.
This role encompasses two primary profiles:
Business Analyst:
• Focuses on business processes, stakeholder engagement, and translating business needs into actionable requirements.
• Works closely with program managers, solution architects, and business owners to optimize workflows and enable effective decision-making.
IT Analyst:
• Concentrates on technical solution design, integration, and system optimization.
• Collaborates primarily with tech leads, digital delivery teams, and IT support groups to
ensure robust, scalable, and secure technology implementations.
• Both profiles share core responsibilities such as requirements gathering, documentation, testing support, and facilitating adoption. However, they differ in their depth of technical versus business expertise and stakeholder interaction patterns.
• Provides technical support and troubleshooting for internally developed software applications
and vendor software products. This includes diagnosing and resolving system issues,
assisting users with application functionality, and collaborating with other engineering teams
to maintain system stability and performance.
• The role serves as a key contact for resolving application-related incidents and ensuring
continuity of business operations.
SKILLS REQUIREMENTS
Soft Skills
• Strong communication across technical and business stakeholders
• Ability to work across distributed teams
• Problem-solving and analytical thinking
• Collaboration and stakeholder alignment
Technical Skills
• Strong experience working with:
• .NET / C# applications
• REST APIs and integration patterns
Familiarity with:
• Azure (App Services, Functions, DevOps)
• CI/CD pipelines and automation
Testing & Quality Engineering
• Define and implement end-to-end testing strategy covering unit, functional, and regression testing
• Design and execute functional and end-to-end test scenarios aligned with business workflows
• Build and maintain regression test suites; prioritize critical scenarios to ensure system stability post-change
• Drive test automation and integrate testing into CI/CD pipelines
• Ensure comprehensive validation and quality gates prior to release and UAT handover
• Manage Business → UAT Testing, Validation, and Sign-off
Pre-Screening Notes:
Highest Educational Attainment:
How many years of experience do you have as a Business Analyst, IT Analyst, or Application Engineer?
Do you have hands-on experience with .NET/C# applications and REST APIs?
Do you have experience with Azure (App Services, Functions, or Azure DevOps)?
Do you have experience with software testing, UAT, regression testing, or CI/CD pipelines?
How much is your last drawn salary?
How much is your expected salary?
Are you amenable to working in a hybrid setup in Makati with a day shift schedule?
When are you available to start once hired?
Role
Any Other
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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