Analyst (Application Engineers)
Job Description
Location: Makati City, Philippines (Hybrid)
Shift: Day Shift (8:00 AM – 5:00 PM)
About the Role
We are looking for experienced Application Engineers (Analysts) who can bridge the gap between business requirements and technology solutions. This hybrid role combines Business Analysis and IT Analysis, making it ideal for professionals who enjoy collaborating with both business stakeholders and technical teams to deliver high-quality, scalable solutions.
Key Responsibilities
Gather, analyze, and document business and technical requirements.
Act as the liaison between business stakeholders and technical teams.
Support internally developed applications and third-party software through troubleshooting and issue resolution.
Collaborate with solution architects, developers, and business owners to optimize business processes and system functionality.
Design, execute, and support functional, end-to-end, and regression testing.
Develop and maintain testing strategies to ensure application quality and stability.
Drive test automation and integrate testing into CI/CD pipelines.
Support User Acceptance Testing (UAT), validation, and business sign-off.
Ensure seamless application performance, stability, and continuous improvement.
Qualifications
5–7 years of experience as a Business Analyst, IT Analyst, Application Support Analyst, or similar role.
Strong communication and stakeholder management skills.
Strong analytical and problem-solving abilities.
Experience working with distributed or cross-functional teams.
Hands-on experience with .NET / C# applications.
Experience working with REST APIs and integration technologies.
Familiarity with Microsoft Azure (App Services, Azure Functions, Azure DevOps).
Experience with CI/CD pipelines and automation.
Experience in testing, validation, regression testing, and quality assurance.
Technical Skills
Business Analysis
IT Analysis
.NET / C#
REST APIs
Microsoft Azure
Azure App Services
Azure Functions
Azure DevOps
CI/CD Pipelines
Test Automation
Functional Testing
Regression Testing
End-to-End Testing
UAT Support
Application Support & Troubleshooting
If you're passionate about delivering business value through technology and have experience in both business analysis and application engineering, we'd love to hear from you. Send us your updated CV to be considered for this opportunity.
Key Skills
8 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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