Annuities Insurance Customer Service Representative
Job Description
TARGET START DATE: September 18, 2026
Qualifications:
2nd Year College
1 year Customer Contact Experience (CCE) – required
B1 High English proficiency – required
Salary: Competitive package (to be discussed)
Work Setup: Onsite | Shifting Schedule
Key Responsibilities:
Handle inbound customer inquiries regarding annuities and insurance policies
Assist with policy updates, claims, and account concerns
Resolve customer issues and escalate complex cases
Document interactions accurately in the system
Skills:
Customer Service
Insurance Support
Annuities
Communication Skills (B1 High)
Problem Solving
Documentation
Key Skills
4 SkillsRole Specifications
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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