Gratitude Inc banner
Gratitude Inc logo

APPLICATION SUPPORT ENGINEER

Gratitude Inc
8 Views
13 hours ago

APPLICATION SUPPORT ENGINEER

7-9 Year(s)
₱ 70 - ₱ 150K p.m
Manila
Manila

Job Description

Key Skills

Microsoft 365

0 candidate(s) have already applied for this Job. Apply now


We're Hiring: Application Support Engineer – Technology Architect (Microsoft Intune)


Location: Manila, Philippines

Work Setup: Onsite

Work Schedule: Shifting

We are seeking an experienced Application Support Engineer – Technology Architect (Microsoft Intune) to design and deliver technology architecture for enterprise platforms and solutions. The ideal candidate will have extensive experience with Microsoft Intune, cloud-native device management, and endpoint management technologies.

Key Responsibilities

  • Design and deliver scalable technology architecture solutions.
  • Provide expert application support for critical business systems.
  • Collaborate with cross-functional teams and lead technical decision-making.
  • Monitor system performance and implement continuous improvements.
  • Develop and maintain technical documentation and operational procedures.
  • Drive the transition from on-premises imaging to cloud-native device management.
  • Design Microsoft Intune tenant structures, naming conventions, and group hierarchies.
  • Implement Windows Autopilot (Zero-Touch Provisioning).
  • Create and maintain application packaging, testing, and deployment procedures.
  • Design SCCM/MECM architecture, including:

    • Site planning and distribution strategy
    • Discovery and gap analysis
    • Migration planning and consolidation
    • Task sequence design

Requirements

  • Minimum of 7 years' hands-on experience with Microsoft Intune.
  • Strong expertise in Microsoft Intune architecture and administration.
  • Experience with SCCM/Microsoft Endpoint Configuration Manager (MECM).
  • Experience integrating Microsoft Intune with Microsoft 365 services.
  • Strong troubleshooting and application support experience.
  • Knowledge of cloud-based technologies and hybrid environments.
  • Excellent analytical, documentation, and communication skills.

Preferred Skills

  • Windows Autopilot / Zero-Touch Provisioning
  • Microsoft 365 Integration
  • Cloud-native endpoint management
  • Enterprise application packaging and deployment

Pre-Screening Questions

How many years of hands-on experience do you have with Microsoft Intune?

Have you implemented Windows Autopilot or Zero-Touch Provisioning? Please describe the project.

What Microsoft 365 services have you integrated with Microsoft Intune?

What is your expected salary?

Are you amenable to working onsite in Manila on a shifting schedule?

Do you currently have an active or recent application with Accenture and an active Workday profile? If not, please avoid submitting another application directly to prevent duplicate applications.

Interested and qualified candidates should submit their CV together with responses to the pre-screening questions.


Role

IT Support

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

IT Software/Hardware

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Mary Iniakpaniko

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

1 - 10 Year(s)

BPO Voice Process

₱ 25 - ₱ 30K p.m

Manila, Philippines

0 - 20 Year(s)

Customer Service Thai Collections Process

₱ 60 - ₱ 60.95K p.m

Manila, Philippines

2 - 5 Year(s)

Accounts Receivable ERP Accounting System Excellent Communication

₱ 30 - ₱ 35K p.m

Manila, Philippines

2 - 4 Year(s)

Quality Assurance/QA SQL BPO Experience is a must

Confidential

Manila, Philippines

0 - 10 Year(s)

Inbound BPO BPO Voice Process BPO industry

₱ 10 - ₱ 15K p.m

Manila, Philippines

1 - 20 Year(s)

Quality assurance Quality Assurance/QA Inbound BPO

₱ 20 - ₱ 25K p.m

Manila, Philippines

6 - 8 Year(s)

Service Desk BPO Skills BPO Operations

Confidential

Manila, Philippines

1 - 2 Year(s)

good communication skills customer service and problem-solving skills Travel and Hospitality

₱ 30 - ₱ 60K p.m

Manila, Philippines

1 - 20 Year(s)

PHRN BPO industry BPO Hiring

₱ 50 - ₱ 60K p.m

Manila, Philippines

0 - 1 Year(s)

Customer Service

₱ 25 - ₱ 30K p.m

Manila, Philippines