Application Support Engineer- Technology Architect for Microsoft Intune

Gratitude Inc

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1 hour ago

Application Support Engineer- Technology Architect for Microsoft Intune

5-7 Year(s)

Manila

Job Description

Key Skills

Microsoft 365 SCCM Microsoft Intune

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Roles & Responsibilities:

• Expected to be an SME.
• Collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute to key decisions.
• Expected to provide solutions to problems that apply across multiple teams.
• Facilitate knowledge sharing and training sessions to enhance team capabilities.
• Monitor system performance and implement improvements as necessary.
• Develop and maintain documentation for processes and procedures.
•Moving the organization away from on-premises imaging to cloud-native management.
• Design tenant structure, including conventions and group hierarchies.
• Design “Zero-Touch” provisioning
• Create a procedure for app packaging, testing, and updating across the fleet.

SCCM (System Center Configuration Manager) Architect or Microsoft Endpoint Configuration Manager (MECM) Architect role includes:
• Site Planning and Distribution Strategy
• Discovery and Gap Analysis- Migration Planning & Consolidation
• Design Task Sequences

Professional & Technical Skills
• Required Skill: Expert proficiency in Microsoft Intune.
• Additional Good To Have Skills: Experience with SCCM and Microsoft 365.
• Strong understanding of application support methodologies and best practices.
• Experience in troubleshooting and resolving software issues in a timely manner.
• Familiarity with cloud-based solutions and their integration with on-premises systems.
• Ability to analyze system performance metrics and implement necessary changes.

• The candidate should have a minimum of 7 years of experience in Microsoft Intune.

Role

Account Manager

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Chat

Functional Area

ITES / BPO / Customer Service

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