Appointment Scheduling & Billing Support Specialist – Healthcare Account

Gratitude Inc

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2 weeks ago

Appointment Scheduling & Billing Support Specialist – Healthcare Account

1-5 Year(s)

₱ 20 - ₱ 30K p.m

Manila (Makati, Ortigas, Pasig, Cubao Quezon City, Taguig)

Job Description

Key Skills

Customer Management customer service analyst Customer Care customer support Medical Billing

4 candidate(s) have already applied for this Job. Apply now

Join our growing Healthcare team and become part of an organization committed to delivering exceptional customer support. As an Appointment Scheduling & Billing Support Specialist, you will assist patients and healthcare clients with appointment coordination, billing inquiries, account concerns, and general customer service needs.

The ideal candidate is detail-oriented, highly organized, and passionate about providing outstanding customer experiences. This role offers a rewarding opportunity to build a long-term career in the healthcare support industry while working with a professional and supportive team.

Qualifications

• At least 6 months BPO experience

• HS/SHS/College Undergraduate/College Graduate

• Strong communication and customer service skills

• Ability to handle billing and scheduling inquiries accurately

• Comfortable working in a fast-paced environment

• Willing to work on flexible shifting schedules

• Must be willing to work onsite

What We Offer

• Competitive compensation package

• Night differential

• Performance-based incentives and bonuses

• Professional growth and career advancement opportunities

• Supportive and inclusive workplace culture

• Comprehensive training and development programs

Role

Customer Service Executive

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

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