Associate - Pioneering US Banking Accounts - Firstsource Cebu - FIXED WEEKENDS OF

Associate - Pioneering US Banking Accounts - Firstsource Cebu - FIXED WEEKENDS OFF - US Shifts - WFO*l

Company: Firstsource Solutions

Location: Cebu City, Cebu - 100% Work from Office (WFO)

Account: (Pioneering) US Banking Accounts - NEW ACCOUNT!

Start Date: ASAP - Urgent Hiring!

Work Setup: Work from Office - US Shifts - FIXED WEEKENDS OFF

About Firstsource:

Firstsource Solutions is a leading global Business Process Management company trusted by top US Banking brands. Join our pioneering US Banking account in Cebu and be part of something NEW!

Job Description:

Firstsource Cebu is urgently hiring Associates for our PIONEERING US Banking Accounts! This is a new account opportunity with FIXED WEEKENDS OFF and US Shifts! Start ASAP!

Responsibilities:

- Handle customer inquiries for US Banking Accounts

- Provide excellent customer service for financial and banking concerns

- Deliver high-quality support as part of a pioneering account

- Ensure customer satisfaction and compliance

Qualifications:

- 6 months of BPO experience working in US Account (MANDATORY)

- Education & Employment documents must be ready on priority

- Willing to work 100% Work from Office in Cebu

- Willing to work US Shifts

- Can start ASAP

Salary & Benefits - What to Expect:

- Salary will be discussed during interview - Competitive Salary!

- US Shifts

- FIXED WEEKENDS OFF

- Salary from Day 1 of Training

- FREE HMO Coverage for 2 dependents

- Performance Based Operational Incentives_

- 13th Month Pay

- Annual Appraisal based salary hikes_

- Life Insurance & Leave Credits

- Appealing Rewards & Recognition Program

- Temporary BCP Incentive per day basis*

- Employee-friendly Culture

Apply now for this pioneering US Banking Account at Firstsource Cebu!