Auto Insurance Account CSR - EXL Cebu - Up to 27K
Gratitude IncAuto Insurance Account CSR - EXL Cebu - Up to 27K
Job Description
Key Skills
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Auto Insurance Account CSR - EXL Cebu - Up to 27K
Company: EXL Service
Location: Cebu City, Cebu - Work From Office (WFO)
Industry: BPO / Auto Insurance / Insurance P and C Vertical
Setup: Onsite - Night Shift / Shifting Schedule
Type: Full-Time - Multiple Vacancies
Salary: Up to PHP 27,175 Package
Start Date: October 19, 2026
Overview:
EXL Service Cebu is looking for Customer Service Representatives to join our Auto Insurance Account under the Insurance P and C Vertical. This is a great opportunity for candidates with driving knowledge and BPO experience.
Role: Customer Service Representative - Auto Insurance Account
Account: Auto Insurance Account - Insurance P and C Vertical
Key Responsibilities:
- Handle auto insurance claims, inquiries, and policy-related concerns
- Assist customers with insurance coverage and processes
- Provide excellent customer service to US-based clients
- Maintain accurate records and ensure compliance with insurance procedures
Qualifications:
- Must be at least High School Graduate
- With at least 1 Year Call Center Experience
- Must have a Driver's License
- B2 CEF Level of English communication skills
- Knowledge in Auto Insurance is an advantage but not required
- Willing to work on-site in Cebu City
- Willing to work on night shift / shifting schedule
- Can start on October 19, 2026
Salary and Benefits:
- Basic Salary: PHP 18,500
- Complexity Allowance: PHP 3,000
- Language Allowance: PHP 3,000
- EXL Special Allowance: PHP 2,675
- Total Package: Up to PHP 27,175 per month
- HMO coverage on Day 1 plus Life Insurance
- Paid training
- Performance incentives and monthly allowances
- Career growth and promotion opportunities
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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