Automotive Account - Customer Support Associate
Gratitude IncAutomotive Account - Customer Support Associate
Job Description
Key Skills
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Automotive Account – Customer Support Associate
*Job Description*
We are looking for a Customer Support Associate for our Automotive Account to provide assistance related to vehicle services, product information, roadside concerns, and customer inquiries.
*Key Responsibilities*
* Handle inbound customer inquiries professionally
* Provide information on automotive products and services
* Assist customers with service appointments and account concerns
* Document customer interactions accurately
* Meet quality and performance standards
*Qualifications*
* Excellent verbal and written communication skills
* At least HS Grad
* 1 yr Customer Service facing Experience BPO/non BPO;CI CEFR
* Flexible to work shifting schedule
* Ability to multitask in a fast-paced environment
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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