AVP Mortgage Operations | US Mortgage | Wealth Management | Hybrid | Taguig
Job Description
Key Skills
17 candidate(s) have already applied for this Job. Apply now
We're Hiring!
We are looking for an experienced Mortgage Operations Manager / Assistant Vice President (AVP) with extensive US Mortgage Origination experience to lead a high-performing operations team supporting Wealth Management and Private Banking clients.
This is an excellent opportunity for professionals with expertise in US Mortgage Operations, Mortgage Origination, Team Leadership, Process Improvement, Risk Management, and Operational Excellence.
Location Uptown Bonifacio, Taguig City
Experience : 10+ Years
Work Setup : Hybrid (4 Days Onsite | 1 Day Work From Home)
Shift :Night Shift (Monday–Friday | 9:00 PM – 6:00 AM)
Key Responsibilities
Lead end-to-end US Mortgage Origination Operations from application through funding.
Manage mortgage pipelines and ensure timely loan processing.
Handle complex mortgage files involving income, assets, collateral, and compliance.
Partner with Underwriting, Processing, Closing, and Mortgage Solutions teams.
Ensure regulatory compliance and operational controls.
Drive process improvement initiatives and operational efficiency.
Lead, coach, and develop a team of 5–10 Mortgage Operations professionals.
Monitor KPIs, productivity, quality, and operational performance.
Resolve escalations and improve customer experience.
Prepare operational reports and management dashboards.
Required Skills
10+ years of US Mortgage Operations experience.
5+ years of Team Leadership or People Management.
Strong Mortgage Origination experience.
Pipeline Management.
Mortgage Compliance & Risk Management.
Mortgage Processing & Closing.
Operational Excellence.
Process Improvement / Continuous Improvement.
Stakeholder Management.
Strong communication and leadership skills.
Preferred Skills
Wealth Management or Private Banking experience.
Tableau or Power BI.
Project Management.
Mortgage Workflow Automation.
Operational Transformation.
Qualification
Bachelor's Degree.
Extensive experience in US Mortgage Operations.
Proven experience managing Mortgage Operations teams.
Why Join?
Leadership opportunity within a global Wealth Management organization.
Exposure to large-scale US Mortgage Operations.
Hybrid work setup.
Career growth and leadership development.
High-impact role driving operational excellence.
Important Notes
Hybrid setup (4 days onsite, 1 day WFH).
Night Shift (9 PM – 6 AM).
Immediate joiners preferred.
Strong US Mortgage experience is mandatory.
Role
Operations Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Functional Area
Banking / Financial Services
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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