Banking / BFSI Account | TP Taguig | Up to 28K Salary
Job Description
Key Skills
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p Banking / BFSI Account | Teleperformance Taguig | Up to 28K Salary | Onsite*
*Company:* Teleperformance - McKinley, Taguig City
*Location:* McKinley, Taguig City - Work Onsite (WFO)
*Industry:* BPO / Banking & Financial Services (BFSI)
*Account:* Premium BFSI Account - Banking, Financial Services & Insurance
*Work Setup:* Onsite | Full-time | Shifting Schedule
*Salary:* PHP 19,000 - PHP 28,000 Package
*Vacancies:* Multiple Vacancies - Urgent Hiring
*About the Company:*
Teleperformance McKinley is urgently hiring for our Premium BFSI Account. Earn up to PHP 28,000 package + full benefits. Join the world's largest and leading BPO company in the Philippines.
*Job Description:*
We are looking for experienced CSRs to handle customer inquiries for our premium Banking, Financial Services & Insurance account.
*Key Responsibilities:*
- Handle customer inquiries related to banking, financial services, and insurance
- Provide accurate information, assistance, and resolve concerns professionally and efficiently
- Deliver excellent customer service experience and ensure high customer satisfaction
- Maintain high CSAT, quality scores, and adhere to company policies and procedures
- Document all customer interactions accurately in the system
*Qualifications:*
- At least High School Graduate or Senior High School Graduate
- Minimum 12 months BPO / Call Center experience is required
- BFSI (Banking, Financial Services, Insurance) experience is a strong advantage
- Strong English communication skills and excellent customer service skills
- Willing to work onsite in McKinley, Taguig City
- Amenable to work on shifting schedule, including night shifts, weekends, and holidays
*Salary Offer Based on Experience:*
- Competitive package from PHP 19,000 up to PHP 28,000
- Higher offer for candidates with solid BFSI / banking experience
*Benefits & Perks:*
- Up to PHP 28K monthly salary package
- Comprehensive HMO coverage + Life Insurance + Complete benefits
- Paid training program and continuous career development
- Clear career growth path and promotion opportunities
- Stable premium account and supportive work environment
- Work with the world's leading BPO company
*Apply now - Premium BFSI account in McKinley Taguig!*
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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