Banking / Customer Service / Voice Representative

WORK SETUP: Onsite

WORK SCHEDULE: Shifting

SALARY: Up to ₱28,000 max package


Role Overview

We are seeking Banking / Customer Service / Voice Representatives to handle inbound customer inquiries, resolve banking and financial concerns, and provide exceptional service to clients. This role requires strong communication skills and a customer-focused mindset.


Key Responsibilities

Handle inbound customer calls regarding banking and financial inquiries


Assist with account updates, transactions, and general banking concerns


Resolve customer issues and escalate complex cases


Document interactions accurately in the system


Meet quality, productivity, and customer satisfaction goals


Qualifications

Open to all educational levels – HS Graduate, SHS Graduate, or College Level


With 6 months BPO experience – required


Excellent English communication skills


Willing to work onsite with shifting schedules