Banking / Financial Account Opening - Concentrix IT Park
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1 week ago
Experience
0–15 Year(s)
₱
Salary
₱ 18 – 20K
p.m
Location
NA
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Job Description
JOB TITLE: Banking / Financial Account Opening - Concentrix IT Park - HS Graduates with BPO Experience Can Apply
Location: Concentrix IT Park - Onsite
Work Setup: Onsite
Salary: Competitive + Benefits
ABOUT THE ROLE:
We are hiring for Financial Account at Concentrix IT Park. This is a customer service role supporting financial / banking customers.
WHAT'S IN IT FOR YOU:
Competitive compensation and growth opportunities
Collaborative work culture with learning and development support
Opportunity to work on meaningful products and business problems
YOUR ROLE:
Handle customer inquiries related to financial accounts via phone, chat, or email
Assist with account concerns, billing, transactions, and service requests
Provide accurate information and excellent customer experience
Document all interactions properly in the system
Collaborate with internal teams to resolve customer issues
Meet targets for quality, productivity, and customer satisfaction
WHO WE'RE LOOKING FOR:
At least High School graduate with minimum 6 months BPO experience
Good communication skills and customer service oriented
Willing to work onsite at Concentrix IT Park
Able to work shifting schedule if required
Key Skills
7 Skills
Call Center
Inbound BPO
BPO Voice Process
International Call Centre
BPO Call center
Call centre voice
BPO call centre
Role Specifications
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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