Banking & Financial CSR - EXL Pasay | Up to PHP 38,000
Job Description
Key Skills
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Banking & Financial CSR - Premium Account | EXL Pasay | Up to PHP 38,000
Company: EXL Service
Location: MOA Pasay - Onsite (WFO)
Industry: BPO / Banking / Financial
Salary: Up to PHP 38,000 Package
Work Setup: Onsite - Full-Time - Shifting Schedule
About EXL Service:
EXL Service is a leading global BPO company. Join our premium PANTHER Financial Account at EXL MOA Pasay - a high-paying account for experienced banking and financial professionals!
Job Description:
Be part of EXL's Premium Banking Account! We are looking for experienced BPO professionals with banking and financial background for this high-paying financial account in MOA Pasay.
Responsibilities:
- Handle inbound inquiries for a global financial account
- Assist customers with banking and finance-related concerns
- Provide accurate, timely, and professional resolution to customer issues
- Ensure compliance with financial regulations and company policies
- Deliver excellent customer experience and maintain high satisfaction ratings
Qualifications:
- At least Senior High School Graduate (College Graduate is a plus)
- With minimum 2 years experience in Banking / Financial Account (BPO or Banking industry)
- Good to excellent English communication skills
- Must be willing to work onsite in MOA Pasay
- Must be willing to work on shifting schedule including night shift
- Can start ASAP
Benefits & Perks:
- Up to PHP 38,000 Salary Package
- HMO on Day 1 + Life Insurance
- Paid Training from Day 1
- Monthly Allowances
- Performance-Based Incentives
- Career Growth, Upskilling, and Promotion Opportunities
- Stable Account with a Global Brand
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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