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GRATITUDE INC
APAC · AFRICA · U.S.A

BFS Account - BPO Voice - WNS Iloilo - Up to 21K Package + 20K Joining Bonus

241 Views 2 weeks ago
Experience 1–29 Year(s)
₱
Salary ₱ 20 – 21K p.m
Location Iloilo (Jaro, La paz)
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Job Description

BFS Account - BPO Voice - WNS Iloilo - Up to 21K Package + 20K Joining Bonus


Company: WNS

Location: Iloilo - Onsite (WFO)

Industry: BPO / Banking & Financial Services

Setup: Onsite - Shifting Schedule

Employment Type: Full-Time

Salary: Up to PHP 21,000 Package + PHP 20,000 Joining Bonus


*About the Role:*

Join WNS Iloilo's BFS Voice Account! We are looking for SHS Graduates / College Undergrads with at least 1 year BPO voice experience. Secure your slot and enjoy a 20K Joining Bonus!


*Compensation & Perks:*

- Up to PHP 21,000 Monthly Package

- PHP 20,000 Joining Bonus


*Job Responsibilities:*

- Handle inbound / outbound voice calls for BFS account

- Provide excellent customer service and support

- Resolve customer queries efficiently and professionally

- Meet performance metrics and quality standards


*Qualifications:*

- At least SHS Graduate / 2nd Year College Completed (Old Curriculum)

- Minimum 1 Year BPO Experience on a Voice Account

- Good English communication skills

- Amenable to work onsite in Iloilo and on shifting schedule

Key Skills

8 Skills
Call Center Inbound BPO BPO Voice Process BPO Operations BPO Call center International BPO BPO call centre Call Center experience

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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