BILINGUAL SPANISH CSR INFINIX BRIDGETOWNE QC |
Gratitude IncBILINGUAL SPANISH CSR INFINIX BRIDGETOWNE QC |
Job Description
Key Skills
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JOB POST TITLE:
BILINGUAL SPANISH CUSTOMER SERVICE EXECUTIVE | INFINIX BRIDGETOWNE QC | 40K-55K | ONSITE
COMPANY: Infinix
WORK SETUP: Pure Onsite
EMPLOYMENT TYPE: Full-time
START DATE: ASAP
INDUSTRY: BPO / Customer Service / Bilingual Account
JOB DESCRIPTION:
Infinix is looking for Bilingual Spanish Customer Service Executives. You will handle customer inquiries and provide support in both English and Spanish for our account.
SALARY + BENEFITS:
Compensation Package: Php 40,000 to Php 55,000
Note: Salary increases should not exceed 30% of the candidate's previous total compensation package
HMO + Night Differential + Allowances + Performance Incentives + Career Growth
QUALIFICATIONS:
- Must be at least a high school graduate
- Conversational Spanish skills required. No advanced certification necessary
- Experience as a Bilingual Spanish CSR is preferred but not required
- Must have at least 1 year of BPO customer service experience
- Must be willing to work onsite in Bridgetowne, Quezon City or Ortigas, Pasig City
- Open to start ASAP
KEY RESPONSIBILITIES:
- Answer inbound calls and respond to customer inquiries in English and Spanish
- Provide accurate information and resolve customer concerns
- Meet quality and productivity targets
- Maintain customer satisfaction and service excellence
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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