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GRATITUDE INC
APAC · AFRICA · U.S.A

BILINGUAL Vietnamese CSR- BPO Jobs

209 Views 3 weeks ago
Experience 0–12 Year(s)
₱
Salary ₱ 70 – 80.15K p.m
Location NA
1 candidate(s) already applied

Job Description

Vietnamese Support - BPO Jobs - No BPO Exp Needed 


Company: Confidential Company - Premium Bilingual Account
Location: Philippines - Hybrid / Onsite - Shifting Schedule
Industry: BPO - Bilingual - Vietnamese Support
Work Setup: Full-Time - Multiple Vacancies

Urgent hiring for Vietnamese speakers. Premium bilingual pay plus incentives with complete training provided. No BPO experience required.

Responsibilities:
Provide support to Vietnamese-speaking customers via phone, chat, and email
Communicate professionally in both Vietnamese and English
Assist with billing, service requests, and account inquiries
Deliver excellent customer experience and resolve issues efficiently
Document customer interactions accurately and collaborate with internal teams
Meet quality targets and ensure high customer satisfaction

Qualifications:
Native or fluent in Vietnamese, spoken and written, required
Good conversational English skills
No BPO experience required, fresh graduates welcome
Collections / O2C knowledge is a plus but not required
Must be eligible to work in the Philippines, foreign nationals with valid TRV / Work Visa / ACR accepted
Willing to work hybrid / onsite setup with shifting schedule
Can start ASAP

Benefits:
Competitive salary plus performance incentives
Premium pay for Vietnamese language skills
Complete paid training from Day 1
HMO plus government-mandated benefits
Career growth opportunities and promotion path
Supportive work culture and stable account

Key Skills

4 Skills
Vietnamese Fluent in Vietnamese and English Order to Cash Vietnamese Language

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
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