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GRATITUDE INC
APAC · AFRICA · U.S.A

BPO CUSTOMER SUPPORT (FINANCIAL ACCOUNT) in CEBU Location

477 Views 2 days ago
Experience 0–10 Year(s)
₱
Salary ₱ 18 – 30K p.m
Location Cebu Central Visayas (Lapu Lapu city, Mandaue City)
1 candidate(s) already applied

Job Description

HIRING: BPO CUSTOMER SUPPORT – FINANCIAL ACCOUNT ��


​Job Title: Financial Customer Support Representative (BPO)


​Role Overview: Provide financial customer support for inbound/outbound queries related to accounts, payments, billing, transactions, and financial products on behalf of clients. Deliver quality service, resolve issues promptly, and maintain accurate documentation in CRM systems.


​Key Responsibilities:
– Answer customer calls/chats/emails and address finance-related inquiries.
– Troubleshoot and resolve payment or account issues.
– Document all interactions and update account information.
– Adhere to compliance, data privacy, and quality standards.


​Skills: Strong communication, customer focus, basic financial process knowledge, CRM proficiency.​


Salary: Attractive package + Incentives


Benefits:
• Paid training
• Career growth opportunities
• Friendly work environment

Location: [CEBU Philippines]

Contact / Apply: [Email]


Apply now & start your career in the FINANCIAL BPO sector!

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Key Skills

17 Skills
Finance BPO Recruiter Inbound BPO BPO Voice Process BPO Skills BPO Operations BPO industry BPO Hiring BPO Call center International BPO BPO/ITES bpo operation finance BPO Finance BPO call centre BPO Experience Finance bpo

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Bipin Kambli
Recruiter - Gratitude Inc
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