BPO CUSTOMER SUPPORT (FINANCIAL ACCOUNT) in CEBU Location
Job Description
HIRING: BPO CUSTOMER SUPPORT – FINANCIAL ACCOUNT ��
Job Title: Financial Customer Support Representative (BPO)
Role Overview: Provide financial customer support for inbound/outbound queries related to accounts, payments, billing, transactions, and financial products on behalf of clients. Deliver quality service, resolve issues promptly, and maintain accurate documentation in CRM systems.
Key Responsibilities:
– Answer customer calls/chats/emails and address finance-related inquiries.
– Troubleshoot and resolve payment or account issues.
– Document all interactions and update account information.
– Adhere to compliance, data privacy, and quality standards.
Skills: Strong communication, customer focus, basic financial process knowledge, CRM proficiency.
Salary: Attractive package + Incentives
Benefits:
• Paid training
• Career growth opportunities
• Friendly work environment
Location: [CEBU Philippines]
Contact / Apply: [Email]
Apply now & start your career in the FINANCIAL BPO sector!
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Key Skills
17 SkillsRole Specifications
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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