BPO Hiring | USRN Training Specialist (Hartford Account_Hybrid/TWFH | Non-Voice
Gratitude IncBPO Hiring | USRN Training Specialist (Hartford Account_Hybrid/TWFH | Non-Voice
Job Description
Key Skills
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Job title: USRN Training Specialist
Account: Hartford Account
Work setup: Hybrid/ Temporary WFH
Work schedule: Shifting
Salary budget: PHP 60,000 package (Fixed and non-negotiable)
Location: All locations in the Philippines (BGC Taguig, Cebu, Davao and Clark, Pampanga)
Start date: ASAP
Headcount: 2
Qualifications:
• At least 1-2 years of BPO/CPO Utilization Management experience
• With at least 1 year of training or teaching experience (academe background is okay).
Certificate/Credentials:
• USRN (Any state)
Recruitment Process:
• Validation
• Talkpush profile creation
• HR Interview
• Hiring Manager Interview
• Onboarding
Screening notes:
• Current location and preferred site to work
• Do you have an active USRN license? Provide the validity date
• How many years of BPO/CPO Utilization Management experience do you have?
• Years of trainer or teaching experience
• How much is your last drawn salary?
• What are your salary expectations?
• Can you start immediately once hired?
Role
Customer Success Specialist
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Temporary WFH
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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