Business Analyst (Business Analysis)
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Work Location: ADB Office Mandaluyong
Shift: Day shift (8am – 5pm)
Work Set-up: Hybrid (3x reporting on site per week)
Salary range: 95,000 - 100,000
Scope of Work/Responsibilities
The Senior BA is required to be an Agile BA who will work collaboratively with the end users and specifically will:
Requirement Elicitation and Refinement:
- Conduct requirements elicitation workshops and present findings to stakeholders.
- Elicit, analyze, and document business requirements, often translating them into user stories and acceptance
criteria. - Develop necessary requirements for the project in Azure Dev Ops, aligned with the standard document
artifacts as supporting documents.
Stakeholder Collaboration and Management
- Work with the product owner to refine and prioritize the product backlog, ensuring it reflects the most valuable
work for the team. - Actively engage with stakeholders, including product owners, developers, and end-users, to understand their
needs and ensure alignment throughout the project lifecycle - Define business processes in consultation with business users.
- Design and present potential solutions to stakeholders.
Communication and Collaboration:
- Collaborate with ITD colleagues working on integrating systems to conceptualize solutions from business
requirements needed. - Ensuring clear and consistent communication between stakeholders, clients and the development teams.
Quality Assurance:
- Coordinate with testing team and assist users with User Acceptance Testing.
- Monitor and manage bug fixes/issues and their resolution.
- Help define acceptance criteria for user stories and ensure the delivered product meets those criteria.
- Collaborate with the QA team to provide and validate test scenarios for creation of test cases, and test scripts.
The Senior BA will work with its counterparts, from business, vendor, and technical side of new systems, including
integration when needed, within the ecosystem of ADB.
Requirement and Qualification (Education & Work Experience)
ADB expects the Senior BA to have the following qualifications, skills, and experience:
• Bachelor’s degree in information technology, Information Management, Business Management, Accounting, or
any related course
• At least 10 years of solid experience in business analysis and 5 years in a senior business analysis role
• 5 years of experience in banking, accounting, financial services sector
• 7 years of experience in designing and documenting business processes
• 5 years of experience in quality assurance and testing IT applications
• Good exposure in account / sales management, government procurement process, and contract lifecycle
management or equivalent
• Good understanding of the ADB development process is an advantage
• Knowledgeable in using Azure Dev Ops on managing iterations and building user stories and relevant supporting
documents
• Knowledgeable in Microsoft Technology Stack such as SharePoint, Power Platform, Teams, Dynamics 365, and
Power BI
• Relevant experience in ITIL Best Practices
Role
Business/EDP Analyst
Timings
Day Shift (Permanent)
Industry
KPO / Research /Analytics
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
Customer Service Specialist
Gratitude Inc0 - 3 Year(s)
Confidential
Manila, Philippines
Spanish (TL CSR
Gratitude Inc1 - 8 Year(s)
110 - 120 Thousand p.m
Manila, Philippines
Customer Service Representative
Gratitude Inc0 - 3 Year(s)
Confidential
Manila, Philippines
Customer Service Representative
Gratitude Inc0 - 3 Year(s)
Confidential
Manila, Philippines
1 - 14 Year(s)
20 - 25 Thousand p.m
Manila, Philippines
2 - 17 Year(s)
30 - 35 Thousand p.m
Manila, Philippines
0 - 10 Year(s)
Confidential
Manila, Philippines
1 - 14 Year(s)
20 - 25 Thousand p.m
Manila, Philippines
HIRING FOR NON/NON VOICE ACCOUNT
Gratitude Inc0 - 1 Year(s)
Confidential
Manila, Philippines

