Business Intelligence Manager – Workforce Management (WFM)

JOB TITLE: Business Intelligence Manager – Workforce Management (WFM)

LOCATION: McKinley 6, McKinley Hill, Fort Bonifacio, Taguig City
WORK SETUP: Hybrid
WORK SHIFT: Shifting schedule
SALARY: PHP 80,000 – 110,000 package

Role Overview

An experienced specialist in Business Intelligence with a thorough understanding of related disciplines, driving the development of new solutions for programs, complex projects, processes, or activities. Serves as the final decision-maker in the area, coaching, mentoring, and training others. Leads a team of specialists with full employee lifecycle responsibility, ensuring appropriate policies, processes, and standards support the department's short- to medium-term tactical direction.

Key Responsibilities​

• Drive development of new BI/WFM solutions for programs, projects, and processes
• Serve as final decision/opinion maker within the BI/WFM discipline
  
• Coach, mentor, and train team members
  
• Ensure implementation of short- to medium-term activities aligned with departmental strategy
  
• Develop and implement appropriate policies, processes, and standards
  
• Lead a team of specialists with full employee lifecycle responsibility

Qualifications (Non-Negotiable)

• Knowledge in using OpenAI Codex, Claude Co-work/Code, or any AI initiative
• Knowledge of tech stack and programming languages
• At least 1–2 years of experience in a managerial role (Business Intelligence)

Recruitment Process

1. Validation
2. Interview with Hiring Manager

Pre-Screening Questions

1. How many years of BI managerial experience do you have?
2. What AI tools have you used professionally?
   
3. What programming languages/tech stacks are you proficient in?
   
4. How many people have you managed?
   
5. Are you amenable to the salary, hybrid setup, shifting schedule, and McKinley location?
6. What is your last drawn salary?
   
7. What is your expected salary?

Skills tags to add:

• Business Intelligence
  
• Workforce Management (WFM)
  
• AI Tools (OpenAI Codex / Claude Co-work / Claude Code)
  
• Programming Languages / Tech Stack
  
• Team Leadership & Mentoring 
  
• BPO