Call Center Agent - Banking Account (BFSI) | TP McKinley Taguig
Job Description
Call Center Agent - Banking Account (BFSI) | Teleperformance McKinley Taguig | ₱19K-₱28K Package | Onsite*
*Company:* Teleperformance McKinley
*Location:* McKinley, Taguig City - Onsite (WFO)
*Industry:* BPO / Banking & Financial Services (BFSI)
*Employment Type:* Full-Time | Onsite | Shifting Schedule
*Salary:* ₱19,000 - ₱28,000 Package
*Account:* Premium BFSI Account - Banking, Financial Services & Insurance
*About The Role:*
Teleperformance McKinley is urgently hiring for our Premium BFSI Account! Earn up to ₱28,000 Package + Full Benefits - Join the world's largest BPO company in the Philippines!
*Key Responsibilities:*
- Handle customer inquiries related to banking, financial services, and insurance
- Provide accurate information, assistance, and resolve concerns professionally and efficiently
- Deliver excellent customer service experience and ensure high customer satisfaction
- Maintain high CSAT, quality scores, and adhere to company policies and procedures
- Document all customer interactions accurately in the system
*Qualifications:*
- At Least High School Graduate or Senior High School Graduate
- Minimum 12 Months BPO / Call Center Experience is REQUIRED
- BFSI (Banking, Financial Services, Insurance) Experience is a Strong Advantage
- Strong English Communication Skills and Excellent Customer Service Skills
- Willing to work Onsite in McKinley, Taguig City
- Amenable to work on Shifting Schedule, including night shifts, weekends, and holidays
*Salary Offer Based on Experience:*
- Competitive Package from ₱19,000 up to ₱28,000
- Higher Offer for Candidates with Solid BFSI / Banking Experience
*Benefits & Perks:*
- Up to ₱28K Monthly Salary Package
- Comprehensive HMO Coverage + Life Insurance + Complete Benefits
- Paid Training Program and Continuous Career Development
- Clear Career Growth Path and Promotion Opportunities
- Stable Premium Account and Supportive Work Environment
- Work with the World's Leading BPO Company
*Apply Now - TP McKinley BFSI Premium Account - Limited Slots!*
Key Skills
10 SkillsRole Specifications
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