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GRATITUDE INC
APAC · AFRICA · U.S.A

Call Center Agent - Banking Account (BFSI) | TP McKinley Taguig

69 Views 5 days ago
Experience 1–20 Year(s)
₱
Salary ₱ 19 – 28K p.m
Location NA
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Job Description

 Call Center Agent - Banking Account (BFSI) | Teleperformance McKinley Taguig | ₱19K-₱28K Package | Onsite*


*Company:* Teleperformance McKinley

*Location:* McKinley, Taguig City - Onsite (WFO)

*Industry:* BPO / Banking & Financial Services (BFSI)

*Employment Type:* Full-Time | Onsite | Shifting Schedule

*Salary:* ₱19,000 - ₱28,000 Package

*Account:* Premium BFSI Account - Banking, Financial Services & Insurance


*About The Role:*

Teleperformance McKinley is urgently hiring for our Premium BFSI Account! Earn up to ₱28,000 Package + Full Benefits - Join the world's largest BPO company in the Philippines!


*Key Responsibilities:*

- Handle customer inquiries related to banking, financial services, and insurance

- Provide accurate information, assistance, and resolve concerns professionally and efficiently

- Deliver excellent customer service experience and ensure high customer satisfaction

- Maintain high CSAT, quality scores, and adhere to company policies and procedures

- Document all customer interactions accurately in the system


*Qualifications:*

- At Least High School Graduate or Senior High School Graduate

- Minimum 12 Months BPO / Call Center Experience is REQUIRED

- BFSI (Banking, Financial Services, Insurance) Experience is a Strong Advantage

- Strong English Communication Skills and Excellent Customer Service Skills

- Willing to work Onsite in McKinley, Taguig City

- Amenable to work on Shifting Schedule, including night shifts, weekends, and holidays


*Salary Offer Based on Experience:*

- Competitive Package from ₱19,000 up to ₱28,000

- Higher Offer for Candidates with Solid BFSI / Banking Experience


*Benefits & Perks:*

- Up to ₱28K Monthly Salary Package

- Comprehensive HMO Coverage + Life Insurance + Complete Benefits

- Paid Training Program and Continuous Career Development

- Clear Career Growth Path and Promotion Opportunities

- Stable Premium Account and Supportive Work Environment

- Work with the World's Leading BPO Company


*Apply Now - TP McKinley BFSI Premium Account - Limited Slots!*

Key Skills

10 Skills
Banking Banking Insurance Call Center Inbound BPO BPO Voice Process International Call Centre BPO Skills BPO Call center Call centre voice financial,

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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