Cantonese Customer Support Representative | Quezon City
Job Description
Cantonese Customer Support Representative | Up to PHP 87,146 + PHP 20,000 Sign-on Bonus | Quezon City
We're hiring 28 Cantonese-speaking Customer Support Representatives! If you're fluent in Cantonese and looking for a rewarding career with a global company, this is your chance. No BPO experience? No problem—fresh graduates and career shifters are welcome to apply!
Job Details
Position: Cantonese Customer Support Representative
Location: Onsite – Quezon City
Schedule: Shifting / Night Shift
Salary: PHP 52,212.67 – PHP 87,146 (Negotiable based on experience)
Bonus: PHP 20,000 Sign-on Bonus + Performance Incentives
Start: ASAP
Key Responsibilities
Deliver customer support in Cantonese and English via phone, chat, and email.
Handle account inquiries, billing concerns, product information, and service requests.
Resolve customer issues efficiently while providing an excellent customer experience.
Accurately document customer interactions using company systems.
Achieve quality, productivity, and customer satisfaction targets.
Qualifications
Fluent in Cantonese with good English communication skills.
Open to candidates with or without BPO/customer service experience.
Collections or Order-to-Cash (O2C) experience is an advantage but not required.
Must be legally authorized to work in the Philippines.
Open to Filipino applicants and foreign nationals with a valid Philippine Work Visa or Temporary Resident Visa.
Benefits
PHP 20,000 Sign-on Bonus
Performance Incentives
Paid Training
Health & Life Insurance
Free Parking
Company Events
Career Growth & Regular Employment Opportunities
Application Information
Please prepare the following:
Cantonese language proficiency
Current location
Nationality
Visa status
O2C experience (if any)
Current and expected salary
Notice period
Apply today and build your career as a Cantonese Customer Support Representative with a leading multinational company in Quezon City!
Key Skills
7 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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