Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Cantonese Customer Support Representative | Quezon City

470 Views 2 weeks ago
Experience 0–10 Year(s)
₱
Salary ₱ 80 – 90K p.m
Location Manila (Eastwood quezon city, Bridgetown quezon City)
1 candidate(s) already applied

Job Description

Cantonese Customer Support Representative | Up to PHP 87,146 + PHP 20,000 Sign-on Bonus | Quezon City

We're hiring 28 Cantonese-speaking Customer Support Representatives! If you're fluent in Cantonese and looking for a rewarding career with a global company, this is your chance. No BPO experience? No problem—fresh graduates and career shifters are welcome to apply!

Job Details

  • Position: Cantonese Customer Support Representative

  • Location: Onsite – Quezon City

  • Schedule: Shifting / Night Shift

  • Salary: PHP 52,212.67 – PHP 87,146 (Negotiable based on experience)

  • Bonus: PHP 20,000 Sign-on Bonus + Performance Incentives

  • Start: ASAP

Key Responsibilities

  • Deliver customer support in Cantonese and English via phone, chat, and email.

  • Handle account inquiries, billing concerns, product information, and service requests.

  • Resolve customer issues efficiently while providing an excellent customer experience.

  • Accurately document customer interactions using company systems.

  • Achieve quality, productivity, and customer satisfaction targets.

Qualifications

  • Fluent in Cantonese with good English communication skills.

  • Open to candidates with or without BPO/customer service experience.

  • Collections or Order-to-Cash (O2C) experience is an advantage but not required.

  • Must be legally authorized to work in the Philippines.

  • Open to Filipino applicants and foreign nationals with a valid Philippine Work Visa or Temporary Resident Visa.

Benefits

  • PHP 20,000 Sign-on Bonus

  • Performance Incentives

  • Paid Training

  • Health & Life Insurance

  • Free Parking

  • Company Events

  • Career Growth & Regular Employment Opportunities

Application Information

Please prepare the following:

  • Cantonese language proficiency

  • Current location

  • Nationality

  • Visa status

  • O2C experience (if any)

  • Current and expected salary

  • Notice period

Apply today and build your career as a Cantonese Customer Support Representative with a leading multinational company in Quezon City!

Key Skills

7 Skills
Cantonese Customer Service Agent Mandarin or Cantonese Voice Support Fluent both Cantonese and English Mandarin & Cantonese Native Cantonese Cantonese Speaker Cantonese + Mandarin + B2 English

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Ozidi Odunze
Recruiter - Gratitude Inc
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