Capability Development / Training Manager - AML Transaction Monitoring
Job Description
Capability Development / Training Manager - AML Transaction Monitoring - Onsite Taguig
Location: Taguig - Onsite
Work Setup: Onsite
Work Shift: Night Shift, Weekends Off
Salary: Confidential (To be discussed during job offer)
ABOUT THE ROLE:
We are hiring a Capability Development Manager / Training Manager for AML and Transaction Monitoring! This role will coordinate and oversee internal and external training operations for global clients and manage relationships with business stakeholders, CD team, and clients across various projects.
JOB DETAILS:
Role: AML Training Manager - Transaction Monitoring - Capability Development Manager
Location: Taguig - Onsite
Work Setup: Onsite
Work Shift: Night Shift, Weekends Off
Salary: Confidential
WHAT'S IN IT FOR YOU:
- Leadership role as Training Associate Manager for AML & Transaction Monitoring
- Onsite setup in Taguig with weekends off
- Night shift schedule
- Opportunity to lead training operations for global clients
YOUR ROLE:
- Lead the training team at the client location or assigned location
- Establish framework for coaching, training, mentoring and gaining domain expertise on client-specific processes and products
- Ensure facilitation, technical, domain and compliance skills of trainers are up to date
- Manage day-to-day training operations, administration, and reporting (daily, weekly, monthly)
- Lead and drive weekly, monthly and quarterly business reviews for training
- Handle knowledge capture & transfer and ensure calibration and uniformity across clients and projects
- Assess training needs in consultation with departmental heads
- Produce plans to meet training and development needs, manage delivery and measurement
- Monitor, measure and report on employees' training achievements
- Interact with training vendors, clients and stakeholders
- Support Operations team in improving performance on customer service, team motivation and teamwork
- Ensure training content and talent framework is set for new businesses
- Support Mobilization Leads and Solution Architects as needed
WHO WE'RE LOOKING FOR:
- 7 to 8 years of relevant experience in Training and Development
- 5 years of supervisory experience
- With experience in Training and Development focused on Regulatory Compliance - AML or Transaction Monitoring
- Advanced analytical skills in assessing concepts and alternatives
- Amenable to onsite setup in Taguig and night shift, weekends off
Key Skills
4 SkillsRole Specifications
Similar Jobs
Malware Engineer Specialist
Training & Quality Manager (IT As A Service)
Customer Service Representative (retention)
Spanish SPE CSR for Taguig | Open for Non-Native Speakers (Filipinos only)
Customer service representative
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
Interview Tips
Curated for this roleGet the Best Jobs
Right on your fingertips with instant alerts