Capability Development / Training Manager - AML Transaction Monitoring

Gratitude Inc

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1 day ago

Capability Development / Training Manager - AML Transaction Monitoring

7-10 Year(s)

Job Description

Key Skills

Training and Development Supervisory Experience Anti Money Laundering (AML) Transaction Monitoring

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Capability Development / Training Manager - AML Transaction Monitoring - Onsite Taguig

Location: Taguig - Onsite

Work Setup: Onsite

Work Shift: Night Shift, Weekends Off

Salary: Confidential (To be discussed during job offer)

ABOUT THE ROLE:

We are hiring a Capability Development Manager / Training Manager for AML and Transaction Monitoring! This role will coordinate and oversee internal and external training operations for global clients and manage relationships with business stakeholders, CD team, and clients across various projects.

JOB DETAILS:

Role: AML Training Manager - Transaction Monitoring - Capability Development Manager

Location: Taguig - Onsite

Work Setup: Onsite

Work Shift: Night Shift, Weekends Off

Salary: Confidential

WHAT'S IN IT FOR YOU:

- Leadership role as Training Associate Manager for AML & Transaction Monitoring

- Onsite setup in Taguig with weekends off

- Night shift schedule

- Opportunity to lead training operations for global clients

YOUR ROLE:

- Lead the training team at the client location or assigned location

- Establish framework for coaching, training, mentoring and gaining domain expertise on client-specific processes and products

- Ensure facilitation, technical, domain and compliance skills of trainers are up to date

- Manage day-to-day training operations, administration, and reporting (daily, weekly, monthly)

- Lead and drive weekly, monthly and quarterly business reviews for training

- Handle knowledge capture & transfer and ensure calibration and uniformity across clients and projects

- Assess training needs in consultation with departmental heads

- Produce plans to meet training and development needs, manage delivery and measurement

- Monitor, measure and report on employees' training achievements

- Interact with training vendors, clients and stakeholders

- Support Operations team in improving performance on customer service, team motivation and teamwork

- Ensure training content and talent framework is set for new businesses

- Support Mobilization Leads and Solution Architects as needed

WHO WE'RE LOOKING FOR:

- 7 to 8 years of relevant experience in Training and Development

- 5 years of supervisory experience

- With experience in Training and Development focused on Regulatory Compliance - AML or Transaction Monitoring

- Advanced analytical skills in assessing concepts and alternatives

- Amenable to onsite setup in Taguig and night shift, weekends off

Role

Account Manager

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

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