Cash Application Analyst | B2B Accounts Receivable | AR Analyst | Night Shift | Taguig
Job Description
Job Title : Cash Application Analyst – B2B Accounts Receivable
Job Description
We are hiring a Cash Application Analyst – B2B Accounts Receivable to join our finance operations team in Aura, Taguig. The ideal candidate will have experience in B2B Accounts Receivable, Cash Application, and Order-to-Cash (O2C) processes within a shared services or technology environment. You will be responsible for applying customer payments, reconciling accounts, investigating payment discrepancies, and ensuring accurate financial records. This role requires strong analytical skills, attention to detail, and the ability to work collaboratively with internal and external stakeholders while supporting US business hours.
Location, Work Mode & Shift
Location: Aura, Taguig, Philippines
Work Mode: Onsite
Shift: Night Shift (US Shift)
Key Responsibilities
Process and accurately apply customer payments received via ACH, Wire, Lockbox, and other payment methods.
Perform B2B cash application and maintain accurate Accounts Receivable records.
Investigate unapplied or unidentified cash and perform payment research.
Reconcile customer accounts and resolve payment discrepancies, short payments, and deductions.
Coordinate with Collections, Billing, Dispute Management, and customers to resolve payment issues.
Support month-end closing activities and maintain accurate transaction records.
Ensure compliance with SLAs, quality standards, and productivity targets.
Utilize ERP systems to process and manage Accounts Receivable transactions.
Required Skills
Accounts Receivable (AR)
B2B Cash Application
Order-to-Cash (O2C)
Payment Processing
Account Reconciliation
Bank Reconciliation
Payment Research
Cash Application
ERP Systems (SAP, Oracle, NetSuite)
Microsoft Excel
Financial Analysis
Exception Management
Shared Services
Communication Skills
Qualifications
Bachelor's Degree in Commerce, Finance, Accounting, or a related field.
2–5 years of experience in B2B Cash Application or Accounts Receivable.
Experience working in Shared Services, BPO, SaaS, Technology, or B2B environments.
Hands-on experience with ERP systems such as SAP, Oracle, NetSuite, or similar.
Strong analytical, reconciliation, and problem-solving skills.
Good verbal and written communication skills.
Willing to work onsite in Aura, Taguig on a permanent night shift.
Important Notes
Candidates must be willing to work onsite in Aura, Taguig.
Night Shift (US Shift) is mandatory.
Former Teleperformance (TP) employees are not eligible for rehire, whether directly or through a third party.
Key Skills
5 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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