Chat and Email Account - Concentrix Taguig Site - Earn Up to 24K

Gratitude Inc

24 Views

1 day ago

1-15 Year(s)

₱ 22 - ₱ 24K p.m

Job Description

Key Skills

Call Center Inbound BPO International Call Centre Chat Process BPO Operations Call Center experience Chat/Email support

1 candidate(s) have already applied for this Job. Apply now

Non-Voice Hiring - Chat and Email Account - Concentrix Taguig Site - Earn Up to 24K

Company: Concentrix

Site: Taguig City Onsite

Account Type: Blended Non-Voice - Chat and Email Support

Salary Offer: Up to 24,000 Package

Schedule: Shifting

Join Concentrix Taguig for a non-voice account. This is ideal for candidates with BPO experience who are more comfortable with chat and email than voice calls.

Job Description:

You will be responsible for responding to customer inquiries through chat and email. You will deliver quality customer engagement and ensure concerns are resolved with high satisfaction.

Key Duties:

Handle chat and email inquiries

Provide professional customer engagement

Resolve issues accurately

Meet quality and satisfaction targets

Properly document all interactions

Requirements:

High School Graduate Old Curriculum or SHS Graduate

Minimum 1 year BPO experience

Strong written English communication skills

Willing to work onsite in Taguig

Open to shifting schedule

Available to start immediately

What We Offer:

Up to PHP 24K package

HMO and government benefits

Paid training

Career advancement with a global BPO leader and Great Place to Work certified company

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

5+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Confidential

Manila, Philippines

Details