Chat & Email Support | Concentrix Taguig | Up to ₱24K
Job Description
Non-Voice Customer Service Representative - Chat & Email Support | Concentrix Taguig | Up to ₱24K*
*Company:* Concentrix
*Location:* Taguig City (Onsite)
*Salary:* Up to ₱24,000 Package
*Employment Type:* Full-time
*Account Type:* Blended Non-Voice - Chat & Email Support
*Work Setup:* Onsite, Non-Voice, Shifting Schedule
*About The Role:*
Concentrix Taguig is hiring for our Blended Non-Voice Account. This is perfect for tenured BPO professionals who prefer chat and email support over voice calls!
*Key Responsibilities:*
- Handle customer inquiries via chat and email channels
- Provide accurate information and timely resolution to customer concerns
- Maintain high-quality written communication and ensure customer satisfaction
- Meet performance and quality targets
*Qualifications:*
- High School Graduate (Old Curriculum) or Senior High School Graduate
- At least 1 year BPO experience required
- Strong written English communication skills
- Willing to work onsite in Taguig on a shifting schedule
- Can start ASAP
*Benefits & Perks:*
- Up to ₱24K monthly compensation package
- HMO coverage and government-mandated benefits
- Paid training from Day 1
- Career growth opportunities with a global BPO leader
- No voice calls - chat and email support only
Key Skills
7 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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