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GRATITUDE INC
APAC · AFRICA · U.S.A

CIS Functional Support / CIS Functional Analyst

523 Views 1 week ago
Experience 4–7 Year(s)
₱
Salary Confidential
Location Manila
106 candidate(s) already applied

Job Description

Job Title: CIS Functional Support / CIS Functional Analyst

Location: Parañaque, Philippines
Experience: 4–7 Years
Shift: 2:00 PM – 11:00 PM (Mid Shift)
Work Setup: Hybrid – 3x Onsite at Zuellig Office, Parañaque
Headcount: 1
Start Date: ASAP
Salary: Flexible based on experience

Job Description

We are looking for an experienced CIS Functional Analyst to support the analysis, design, testing, implementation, and maintenance of interfaces between Zuellig Pharma systems and client systems. The role requires strong SAP functional knowledge, interface expertise, data mapping skills, and experience working with business and technical stakeholders.

Key Responsibilities

  • Gather and analyze integration requirements, business processes, and data flows.

  • Design interface solutions and prepare functional/technical specifications.

  • Perform data mapping using SAP standard tables, BAPI tables/fields, and other data sources.

  • Create and execute test scripts for Baseline, Functional, SIT, UAT, and Regression Testing.

  • Prepare test data, analyze results, identify defects, and coordinate issue resolution.

  • Facilitate testing with clients and internal teams.

  • Support interface deployment and provide post-implementation support.

  • Troubleshoot interface issues and perform root-cause analysis.

  • Monitor interface performance and identify opportunities for improvement.

Required Skills & Qualifications

  • Bachelor’s degree in Computer Science or equivalent.

  • 4–7 years of relevant SAP Functional/Interface experience.

  • Strong experience with SAP SD, MM, and/or EWM.

  • Hands-on experience with interface formats such as XML, X12, IDOC, EDIFACT, CSV, and Excel.

  • Strong SAP mapping experience using Standard Tables/BAPI Tables & Fields.

  • Knowledge of SFTP, API, SAP CPI, and AS2.

  • Experience with SAP ERP/ECC/HANA and SAP EWM HANA.

  • Strong understanding of sales, distribution, warehouse, and related business processes.

  • Experience in full lifecycle SAP implementation/interface projects is preferred.

  • Strong analytical, problem-solving, communication, and stakeholder-management skills.

  • Business-fluent English communication.

Preferred Tools / Applications

  • SAP ERP/ECC HANA

  • SAP EWM HANA

  • SAP BusinessObjects

  • HeidiSQL

  • FileZilla

  • CDATA Arc

  • VisualCron

  • EZDetach

  • Notepad++

Important Information

  • Candidates must be willing to work 2:00 PM – 11:00 PM.

  • This is a hybrid role requiring 3 days onsite in Parañaque.

  • Current or former employees of the client are not eligible.

  • Candidates with active applications with the client are not eligible.

Mandatory Pre-Screening Questionnaire

Questionnaire Link: https://myglit.com/lateral/cref/f79a81e73d

Note: Filling out this form is mandatory to proceed with the application. Applications will be processed only after the questionnaire has been completed.



Key Skills

9 Skills
Analytical Stakeholder Management SAP ECC SAP HANA SAP ERP Strong Communication Skills (Verbal and Written)) Strong English Communication Skills Problem-Solving Skills SAP EWM

Role Specifications

Role
SAP Expert/Consultant
Timings
Afternoon Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
Top Management

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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