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GRATITUDE INC
APAC · AFRICA · U.S.A

CIS Functional Support

763 Views 2 weeks ago
Experience 4–7 Year(s)
₱
Salary ₱ 73 – 85K p.m
Location Manila
133 candidate(s) already applied

Job Description

​Job Title: CIS Functional Support
​Shift: 2pm - 11pm (Mid shift)
​Work setup: Hybrid (3x onsite) at Zuellig office, Paranaque
​Max Budget: flexible based on candidate experience
​Required years of relevant experience: 4 to 7 years
​Start date: ASAP
​Headcount: 1

​JOB PURPOSE:


The CIS Functional Analyst will be responsible for analysing, designing, testing, and implementing interfaces between Zuellig Pharma system and Client system, ensuring seamless data flow and business process integration. This role requires a strong analytical mindset, deep technical expertise in various interface formats and protocols, and a solid understanding of SAP modules and related business processes. The Interface Analyst will work closely with internal teams (both GTS and ZP Markets) and clients to deliver robust and efficient integration solutions.



SCOPE OF WORK

The CIS Functional Analyst is responsible for, but not limited to, the following activities:

Requirements Gathering and Analysis:
o Collaborate with ZP Markets and clients to understand integration requirements, data flows, and business processes.
o Analyze existing systems and data structures to identify integration points and potential challenges.
o Document detailed functional and technical specifications for interfaces, including Process and IT Mapping documentation.

Interface Design:
o Design interface solutions based on gathered requirements, considering scalability, performance, and maintainability.
o Perform data mapping between source and target systems, utilizing SAP standard tables, BAPI tables/fields, or other relevant data sources.

Testing and Quality Assurance:
o Create comprehensive test scripts for various testing phases, including baseline testing, functional testing, systems integration testing (SIT)
o Create comprehensive test scripts for user acceptance testing (UAT), if not provided by clients.
o Execute test cases (including creation of test data), analyze results, and identify defects.
o Facilitate testing with clients.
o Collaborate with development and business teams to resolve issues and ensure the quality of integrated solutions.
o Support regression testing efforts to ensure existing functionalities are not impacted by new integrations.

Deployment and Post-Implementation Support:
o Assist in the deployment of interfaces to production environments.
o Provide post-implementation support, troubleshooting issues, and performing root cause analysis.
o Monitor interface performance and proactively identify areas for improvement.

PRE-SCREENING QUESTIONS:


Highest Educational Attainment:

How many years of relevant SAP Functional/Interface experience do you have?

Have you participated in full lifecycle SAP implementation/interface projects?

Do you have strong hands-on experience with SAP SD, MM, or EWM?

How familiar are you with business processes such as Order Management, Warehouse, QA, Customer Returns, or Distribution?

Have you independently led solution discussions or technical design reviews with stakeholders?

Are you amenable to working on a hybrid setup with a mid-shift work schedule in Parañaque City?

Last drawn salary and salary expectations

Do you have your TOR and Diploma on hand?

Key Skills

4 Skills
functional testing SAP Functional/Interface SAP implementation/interface projects SAP SD, MM, or EWM

Role Specifications

Role
Any Other
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Any Other

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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