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Collection Specialist

Gratitude Inc
453 Views
1 month ago

Collection Specialist

1-10 Year(s)
₱ 25 - ₱ 45K p.m
Manila (Diliman quezon city)
Manila (Diliman quezon city)

Job Description

Key Skills

Banking US Mortgage US Collections Credit & Collection collections experience mortgage experience banking operations Collection Analyst US Banking Financial /Mortgage experience mortgage banking experience • Experience in collections or banking accounts in BPO setting managing collections accounts Collections background Credit and Collections UK Banking Industry Prior International voice experience – B2B/B2C Collections. UK FINANCIAL COLLECTIONS

2 candidate(s) have already applied for this Job. Apply now

Position: Collections Specialist

Account: UK Financial Collections


Key Qualifications:

  • Minimum 1 year of US/UK or AU collections experience in any industry is required
  • Mortgage experience is preferred
  • Applicants with experience handling UK banking/financial collections are highly prioritized.
  • Open to all educational backgrounds
  • Amenable to work onsite on a shifting schedules (UK Time zone)


Key Responsibilities:

  • Work on delinquent accounts and perform collection activities
  • Call customers and inform them about the account status and collect the due amount
  • Assertively negotiate with the customer to deliver the desired outcome of getting the account out of collections
  • Update relevant systems and add service requests based on the discussion with the customer
  • Adhere to laws and regulations while performing collection duties
  • Co-ordinate with the internal and external teams in case there is additional information required or asked by the customer
  • Ensure that the right service is provided to the customer


Salary Package: Up to 30% hike from your last drawn salary + 2400 allowance and 40k Signing Bonus


For any questions, please reach out via email: jhoy@gratitudephilippines.com

Role

Collections specialist

Timings

UK Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Jhoy Enano

Recruiter - Gratitude Inc

NA, philippines

0+ Followers

500+ Posts

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