Collections Associate
Job Description
Key Skills
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Job Title: Collections Associate
Location: Quezon City
Job Type: Full-time, Onsite
Salary Range: PHP 18,500 - 22,000 per month
Work Schedule: Shifting
Education: Completed 2nd Year of College
Experience: Minimum 1 Year of BPO Experience in Collections
Job Description:
We are currently seeking a qualified Collections Associate to join our dynamic team. As a Collections Associate, you will be responsible for managing and recovering outstanding debts from our clients. This role requires a candidate with a strong background in collections, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Initiate contact with clients to negotiate and collect outstanding debts.
- Maintain accurate and up-to-date records of all collection activities.
- Analyze and assess clients' financial situations to determine the best approach for debt recovery.
- Provide excellent customer service while adhering to collection guidelines and regulations.
- Collaborate with internal teams to resolve client inquiries and issues.
- Meet and exceed monthly collection targets and KPIs.
Qualifications:
- Completed 2nd Year of College.
- Minimum of 1 year of BPO experience in a Collections account.
- Strong negotiation and communication skills.
- Ability to work in a shifting schedule.
- Proficient in using computer applications, including MS Office and collection software.
- Familiarity with debt collection laws and regulations is a plus.
- Results-oriented with a proven track record in meeting collection targets.
Role
Any Other
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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