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GRATITUDE INC
APAC · AFRICA · U.S.A

Commercial and Contract Management Specialist

235 Views 1 week ago
Experience 4–11 Year(s)
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Salary Confidential
Location NA
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Job Description

JOB TITLE: Commercial and Contract Management Specialist

Work Setup: Onsite / Hybrid - Mandaluyong

Work Shift: Shifting Schedule

Salary: Confidential (To be discussed during offer)


THE OPPORTUNITY:

We are looking for a Commercial and Contract Management Specialist to join a leading Global Tech Company in Mandaluyong.


This is a client-facing role where you will support contract management teams across multiple projects and accounts, helping drive commercial success and build trusted client relationships.


Open to candidates currently in the Philippines with the right to live and work in the country.


WHAT YOU WILL DO:

Support contract management teams across projects and accounts, working closely with account leadership and commercial and business stakeholders to understand client needs, priorities, and account strategy

Collaborate with contract management staff across multiple projects, accounts, and geographies

Help identify, escalate, and resolve commercial and contract risks and issues in partnership with contract management and project leadership to ensure best outcomes for all parties

Support pre-award sales activities including deal shaping discussions with delivery, sales, and business leadership

Provide contract drafting support and contribute to commercial outcomes

Play a key role in building and maintaining trusted relationships with client counterparts


EDUCATION:

Must have: Minimum Bachelor's Degree

Good to have: Membership in World Commerce and Contracting (formerly IACCM) or National Contract Management Association (NCMA) and/or relevant professional certification is a plus


WHAT WE ARE LOOKING FOR:

At least 4 years of relevant experience as a Contract Manager

Demonstrated experience in conducting and supervising investigations including compliance-related, employment, and governmental investigations, plus drafting confidential reports and advising senior leadership on risks

In-depth knowledge of local ethics, conduct and compliance-related risks, employee rights and obligations, and related laws

Extensive experience in employee relations and workplace investigations

Able to collaborate and communicate effectively with client executives at all levels

Basic understanding of commercial contracting regulations and principles, subcontracting practices, and commercial contracting terms and conditions

Key Skills

5 Skills
Investigation Contract Management compliance reporting Contract Manager local ethical/conduct/compliance-related risks

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
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