Compliance Analyst job in Makati (3 headcounts) -BPO Operations
Job Description
Key Skills
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Compliance Analyst Level II
Ayala -location
Hybrid Module
Shift - Night Shift
Salary - Max 60K package·
Role: Compliance Analyst Level II
ROLE AND RESPONSIBILITIES
The Compliance Analyst reports to the Compliance Manager and has the authority and responsibility to ensure functions of the
compliance program are enforced by appropriate personnel and processes., will assist in the production, implementation and
development of systems, processes and procedures by which the Company can demonstrate compliance to required internal
policies and external standards, legislation and regulations ISO27001, PCI and SOC 1 & 2 and HiTrust
The Compliance Analyst will be familiar with and be able to provide evaluated responses to inquiries and assessments related to
information security standards (e.g. PCI:DSS, ISO27001, SOC1 and SOC 2, HiTrust) and processes from internal stakeholders and both
potential and existing clients.
The successful candidate will be responsible for the day to day project management of the compliance program including external audit and certification programme working with the external auditors and internal stakeholders to ensure that all security related compliance and external audit and certifications are successfully met within the certificate lifecycle each year.
The role does not have any direct reports but will be required to communicate with employees, department heads, and managers at applicable site/s. Site Director/s for the provision of updates and communication of issues and resolutions and project plans,
External contacts include - Clients by invitation of Business Development or Operational Management. Certification bodies and
Industry Associations, External Auditors, and Affiliated Teleperformance organizations.
Overview of area of responsibility. To assist in the governance of external assurance and compliance.
Responsibilities also include:
Provide evaluated response to security questionnaires, RFI and RFPs
Communicate requirements, areas to be audited and type of audit required, Changes/Updates etc.
Detailed awareness of existing policies, processes and procedures
Determine scope of the audit (i.e. identify locations, identify all systems and data flow, third party services, etc.)
Collect/Locate evidence for completion of external certification and regulatory audit (ISO27001, PCI, SOC, HIPAA etc.)
Create and maintain documentation.
Works with global security team in the creation of policies, procedures, or guidelines to ensure the security and privacy of
information and computer systems for Teleperformance.
Required Skills:
A Bachelor's degree or the equivalent combination of education, technical training or work/military experience.
3-5 years of experience with regulatory requirements including but not limited to PCI-DSS, ISO2700, SOC, HIPAA, etc.
Knowledge and Work experience in Compliance and Audit, Risk Management or related fields such as Audit, IT Security, Security Compliance, however, other IT disciplines are eligible
Technical knowledge to understand detailed issues around security, and overall risk in IT. Able to have enough expertise to drive a solution and solve issues, addressing risk.
A self-starter with a high degree of confidence, and a conviction and ability to be able to gain the confidence and respect of the
others, soliciting their ideas and suggestions.
Very good in communicating information security-related concepts to a broad range of technical and non-technical staff including
internal and external stakeholders.
PREFERRED SKILLS AND EXPERIENCE
Experience of managing ISO 27001, PCI, SOC or HiTrust/HIPAA compliance
Experience of working within BPO industry preferable
Experience of working within Information Security Compliance
Experience of conducting risk assessments
Experience of running risk management programmes
Experience of conducting internal audits
Experience of creating process documents
Experience of managing risk treatment programmes
Experience in a regulated (financial, pharmaceutical, health care, etc.) industry.
One or more of the following certifications is highly preferred: CISSP, CRISC, CISA, Project Management
Role
Manager-Technical
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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