Concentrix CDO - CSR -CDO- 6 Months BPO Exp Required

Concentrix CDO - CSR - Cagayan de Oro - 6 Months BPO Exp Required - Onsite!

*Company:* Concentrix

*Location:* Cagayan de Oro (CDO) - Onsite

*Account:* Customer Service

*Exp:* At Least 6 Months BPO Exp Required

*Setup:* Full-Time, Onsite, Shifting

*About The Role:*

Concentrix CDO is hiring skilled & motivated CSRs! Deliver high-quality solutions & grow with a global BPO leader!

*Responsibilities:*

- Handle inquiries & provide accurate solutions

- Collaborate with teams to deliver outcomes

- Troubleshoot issues & improve service quality

- Track progress & contribute to continuous improvement

- Meet KPIs, quality metrics & CSAT targets

*Qualifications:*

- HS Grad (Old Curr) / SHS Grad / College Undergrad / Grad Accepted

- Min. 6 Months BPO Exp Required - Voice or Non-Voice

- Strong problem-solving & communication skills

- Willing Onsite CDO - Can Start ASAP

*Benefits:*

- Competitive Compensation + Growth Opportunities

- HMO + Gov't Benefits

- Paid Training Day 1

- Collaborative Culture + Learning Support