Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Concentrix San Lazaro- CSR - Multiple Accounts - PHP 22K-25.5K

284 Views 3 weeks ago
Experience 1–24 Year(s)
₱
Salary ₱ 22 – 25.5K p.m
Location NA
51 candidate(s) already applied

Job Description

 Concentrix Manila - CSR - Multiple Accounts - PHP 22K-25.5K - 6 Months Exp Required - San Lazaro Onsite*


Company: Concentrix - San Lazaro, Manila

Location: San Lazaro, Manila - Onsite (WFO)

Accounts: Insurance / Healthcare / Chat Blended Accounts

Industry: BPO / Insurance / Healthcare

Employment Type: Full-time - Onsite

Salary: PHP 22,000 to PHP 25,500 Package


Concentrix San Lazaro Manila is mass hiring for CSRs. Multiple accounts open - Insurance, Healthcare, and Chat Blended. At least 6 months BPO experience required. Get matched to an account that fits your skills.


Responsibilities:

Provide customer support for Insurance / Healthcare accounts

Handle inquiries via phone and chat blended channels

Resolve concerns efficiently with excellent customer service

Maintain high CSAT and meet performance metrics and KPIs


Qualifications:

High school graduate (old curriculum) / SHS graduate / college graduate accepted

Minimum 6 months BPO experience required - any account

Diploma must be available upon selection

All Certificates of Employment (COEs) must be available and complete

Good English communication skills

Willing to work onsite in San Lazaro, Manila

Amenable to work on shifting schedule

Can start ASAP


Benefits:

PHP 22,000 to PHP 25,500 salary package based on account and experience

Multiple accounts to match your skills and experience

Stable onsite work setup in San Lazaro, Manila

Clear career growth and promotion opportunities with Concentrix

HMO, government benefits, and performance incentives

Work with a global CX leader

Key Skills

8 Skills
Call Center Inbound BPO BPO Voice Process International Call Centre BPO Skills BPO Hiring BPO Call center International BPO

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

Similar Jobs

View all
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, kenya
Network 6+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

Search more jobs by Gratitude Inc