Concentrix San Lazaro- CSR - Multiple Accounts - PHP 22K-25.5K
Job Description
Key Skills
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Concentrix Manila - CSR - Multiple Accounts - PHP 22K-25.5K - 6 Months Exp Required - San Lazaro Onsite*
Company: Concentrix - San Lazaro, Manila
Location: San Lazaro, Manila - Onsite (WFO)
Accounts: Insurance / Healthcare / Chat Blended Accounts
Industry: BPO / Insurance / Healthcare
Employment Type: Full-time - Onsite
Salary: PHP 22,000 to PHP 25,500 Package
Concentrix San Lazaro Manila is mass hiring for CSRs. Multiple accounts open - Insurance, Healthcare, and Chat Blended. At least 6 months BPO experience required. Get matched to an account that fits your skills.
Responsibilities:
Provide customer support for Insurance / Healthcare accounts
Handle inquiries via phone and chat blended channels
Resolve concerns efficiently with excellent customer service
Maintain high CSAT and meet performance metrics and KPIs
Qualifications:
High school graduate (old curriculum) / SHS graduate / college graduate accepted
Minimum 6 months BPO experience required - any account
Diploma must be available upon selection
All Certificates of Employment (COEs) must be available and complete
Good English communication skills
Willing to work onsite in San Lazaro, Manila
Amenable to work on shifting schedule
Can start ASAP
Benefits:
PHP 22,000 to PHP 25,500 salary package based on account and experience
Multiple accounts to match your skills and experience
Stable onsite work setup in San Lazaro, Manila
Clear career growth and promotion opportunities with Concentrix
HMO, government benefits, and performance incentives
Work with a global CX leader
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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